What are the responsibilities and job description for the Client Services Representative position at Arbor Circle Corporation?
Position Details
Provide excellent customer service to help facilitate a positive and efficient experience for people accessing and participating in services as well as employees providing those services. Responsibilities include responding to phone calls, receiving and directing clients, data entry, retrieval and organization, and coordinating workflows across programs. Success is achieved through purposeful and respectful relationships, communication and organization.
We support our employees with a robust benefits package, quality supervision, flexible scheduling, a vibrant work culture, ongoing training opportunities, and avenues for career growth. Ideal candidates will bring a willingness to explore bias, equity issues, successes, and challenges with empathy and curiosity, crucial for thriving and advancing within our organization.
Position Requirements:
- Excellent customer service (in person / phone)
- High level technical and MS Office (Excel) proficiency
- Experience with data analysis
- Working knowledge of electronic health record systems
- Ability to work effectively and efficiently across multiple programs
- Proven experience working with culturally diverse populations.
- Bilingual (Spanish/English) preferred
We understand that candidates may have unique experiences and skills that aren't always reflected in a job description. If you feel you could contribute to our team, please apply.
Learn More About Arbor Circle
- Market driven and equitable salary practices
- Robust health insurance options
- 401k match
- Well-being focused:
- 11 paid holidays (including floating holidays for times important to you)
- 3 weeks’ vacation upon hire plus separate paid sick time
- Supportive and fulfilling culture
- Equity and inclusion focused affinity and work groups
Learn more at arborcircle.org/careers.
If you require alternative methods of application or screening, you must approach this employer directly to request this as the platforms you may see this posting are not responsible for the employer's application process.
Salary : $16 - $21