What are the responsibilities and job description for the Client Service Representative position at Arbor Circle Corporation?
Position Details
Provide excellent customer service to facilitate a positive and efficient experience for individuals accessing and participating in services, as well as for employees providing those services. Responsibilities include responding to phone calls, receiving and directing clients, data entry, retrieval and organization, and coordinating workflows across programs. Success is achieved through purposeful and respectful relationships, communication, and organization.
We support our employees with a robust benefits package, high-quality supervision, flexible scheduling, a vibrant work culture, ongoing training opportunities, and pathways for career growth. Ideal candidates bring a willingness to reflect on bias, equity, successes, and challenges with empathy and curiosity—qualities that help individuals thrive and grow within our organization.
Position Requirements:
- Provide high-quality customer service and utilize creative problem-solving skills to address and resolve issues
- Prior experience in a Behavioral Health and/or medical office setting
- High-level technical skills and proficiency in Microsoft Office
- Experience with data analysis
- Ability to provide technical support to staff
- Strong project management skills to support planning, coordination, and goal completion
- Working knowledge of electronic health record (EHR) systems
- Ability to work effectively and efficiently across multiple programs
- Demonstrated experience working with culturally diverse populations
- Bilingual ability (Spanish/English) preferred
- Minimum of 1 year of administrative experience in a professional office setting
We understand that candidates may have unique experiences and skills that aren't always reflected in a job description. If you feel you could contribute to our team, please apply.
Learn More About Arbor Circle
- Market-driven and equitable salary practices
- Robust health insurance options
- 401k match
- Well-being focused:
- 11 paid holidays (including floating holidays for times important to you)
- 3 weeks’ vacation upon hire plus separate paid sick time
- Supportive and fulfilling culture
- Equity and inclusion-focused affinity and work groups
Learn more at arborcircle.org/careers.
If you require alternative methods of application or screening, you must approach this employer directly to request this as the platforms you may see this posting are not responsible for the employer's application process.
Salary : $16 - $20