What are the responsibilities and job description for the District Service Manager position at Arbon Equipment Corporation?
Company Description
Arbon Equipment Corporation, a Rite-Hite® company, is a leading provider of material handling equipment, offering comprehensive solutions for loading dock and in-plant needs. With global expertise and a local presence, Arbon delivers unmatched service through planned maintenance programs, on-site inspections, and emergency repair services. Supported by stocked local warehouses, the company ensures quick and reliable responses to equipment downtime. With industry expertise and a commitment to excellence, Arbon helps businesses optimize operations and maintain efficiency.
Role Description
As a District Service Manager, you will oversee service operations and collaborate with teams to ensure high-quality customer support and efficient service delivery. You will manage service staff, coordinate maintenance schedules, and address customer needs promptly. The role also involves fostering team development, implementing training programs, maintaining compliance with safety standards, and ensuring operational excellence. This is a full-time, on-site role located in Tempe, AZ.
Qualifications
- Strong leadership skills, team management, and coaching abilities
- Proficiency in operations coordination, scheduling, and process improvement
- Experience in customer relationship management and problem-solving
- Knowledge of material handling equipment, maintenance, and repair practices
- Strong organizational, communication, and interpersonal skills
- Proficiency in using service management systems and related software
- Ability to work independently and in a collaborative environment
- Technical training or a degree in a related field is a plus
- Willingness to comply with safety standards and engage in ongoing professional development