Manager - PMO Team - Hybrid

At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, competitive salaries and exceptional benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company.

Other Perks Include

• On-site gym and fitness classes and one-on-one personal training
• On-site nurse, nutritional counseling, and mental health resources
• Full-service cafeterias
• Free shuttle service to Quincy Adams T Station
• Tuition assistance programs
• Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more
• A company committed to community: volunteer opportunities, employee-led community efforts,
  
  

and the Arbella Insurance Foundation

• Robust training, mentorship, and professional/personal development programs
• Colleagues who genuinely care about each other
  
  

Arbella is committed to building a workplace that’s diverse, inclusive, and equitable for everyone. We’ve created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential.

It’s no wonder our employees have voted Arbella one of the Boston Business Journal’s “Best Places to Work” every year since 2009!

As the Arbella Manager for the PMO, you will lead the Project Management Office (PMO) function, driving enterprise-wide project governance, delivery excellence, and operational transparency across the project portfolio. This leadership role is responsible for establishing and evolving PMO standards, enabling successful execution of strategic initiatives, and ensuring consistent, high-quality delivery within a fast-paced, technology-driven environment.

The PMO Manager will oversee portfolio governance, project delivery methodologies, resource planning for the Project Managers, and reporting practices including and not limited to project budgets, project schedule and status while partnering closely with business and technology leaders to align initiatives with organizational priorities and business value. This role also provides leadership, coaching, and operational direction to 5 project managers and governance activities to strengthen delivery capabilities and organizational effectiveness.

Project Management Office (PMO) Leadership Responsibilities

• Lead and manage the Project Management Office (PMO), establishing governance frameworks, delivery standards, methodologies, and reporting practices across the organization.
• Oversee portfolio governance, project intake, prioritization, and cross-functional alignment to ensure strategic execution of enterprise initiatives.
• Provide leadership and direction to project managers, including mentoring, coaching, performance management, and professional development.
• Drive organizational consistency and accountability through effective project lifecycle management from initiation through delivery.
• Monitor project health, including project performance metrics, budgets, risks, issues, dependencies, and resource utilization.
• Partner with executive leadership and business stakeholders to align project investments with business strategy, operational goals, and value delivery.
• Lead resource management, capacity planning, and project pipeline visibility to optimize organizational delivery effectiveness.
• Identify opportunities for continuous improvement in project management processes, governance, and delivery practices.
• Foster a culture of collaboration, transparency, accountability, and delivery excellence across teams
  
  

Success Metrics

• Drives execution-focused project delivery while maintaining alignment with business goals and strategic priorities.
• Consistently improves delivery effectiveness, governance maturity, and operational efficiency across the portfolio.
• Successfully delivers against internal and external stakeholder expectations.
• Builds strong partnerships across IT, business functions, and enterprise leadership.
• Effectively manages team performance, resource allocation, and organizational priorities.
• Demonstrates confident, professional, and transparent communication at all organizational levels.
• Provides accurate, balanced, and actionable performance feedback and development guidance to team members.
• Leads by example through strong leadership presence, accountability, and collaboration.
• Demonstrates effective and diplomatic verbal and written communication skills.
• Maintains awareness of evolving project management, governance, and quality assurance best practices, introducing innovative approaches where appropriate.
  
  

Technical Skills

• Strong experience with project and portfolio management tools (e.g., MS Project, Jira, SmartSheet).
• Deep understanding of Agile, Waterfall, and Hybrid delivery methodologies.
• Experience with data visualization and reporting tools (e.g. Power BI, Tableau) to support portfolio reporting and KPI tracking.
• Familiarity with compliance, risk management, and audit processes preferred.
  
  

Training, Education, And Experience

• Bachelor’s degree required.
• Minimum of 5–8 years of project management experience, including 3 years leading a PMO and Project Managers, project teams, or delivery organizations.
• Strong facilitation, presentation, influencing, relationship management, and organizational leadership skills.
• PMP, PMI-ACP, ScrumMaster, or related certifications preferred.
  
  

Our current reasonable and good faith estimate of the annual salary wage range for this position is approximately $140,000 - $160,000 based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs.

Please note: The advertised pay range is not a guarantee or promise of a specific wage.