Demo

BIA Customer Service Agent (personal lines) - HYBRID

Arbella Insurance Group
Fairfield, CT Full Time
POSTED ON 11/7/2026
AVAILABLE BEFORE 12/15/2026
As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs.

We are currently searching for Customer Service Agents to join us in our Fairfield, Connecticut location. The ideal candidate will have experience with Personal lines of Insurance and a CT Property and Casualty license is required to perform this role.

The Customer Service Agent will act as the agency representative to our clients, fellow professionals, the public and the general business community. Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies. Identify risk exposures, qualifying potential prospects. Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders. Act as the first line of contact in the reporting and assignment of claim information for designated policyholders. Resolve general customer inquiries.

We offer a “home-town” insurance setting with all the benefits of a corporation including competitive salary plus commission and incentive opportunity, medical, dental, 401k and retirement plans, plus more.

Experience within the Personal Lines insurance industry is a plus, and a Connecticut Property & Casualty insurance license is required to perform this position. Customer Service and some Sales skills are a must.

The ideal candidate will have excellent interpersonal, oral and written communication skills. We are looking for a self-starter who can work independently as well as being a team player.

Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $57,500 ($29.00 an hour) - $64,350 ($33.00 an hour) based on a variety of factors including, but not limited to, relevant skills and experience.

Arbella employees are eligible for exceptional benefit and wellness programs including medical, dental, vision, 401k plan, career development, flexible schedules and much more! Check out some of the amazing benefits and programs we offer to all employees.

Please note: The advertised pay range is not a guarantee or promise of a specific wage.

Salary : $29 - $33

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a BIA Customer Service Agent (personal lines) - HYBRID?

Sign up to receive alerts about other jobs on the BIA Customer Service Agent (personal lines) - HYBRID career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$47,061 - $52,995
Income Estimation: 
$54,716 - $62,670
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Arbella Insurance Group

  • Arbella Insurance Group Norwood, MA
  • Bearingstar Insurance, a part of the Arbella Insurance Group, is one of the leading property and casualty insurance providers in Massachusetts and Connecti... more
  • 8 Days Ago

  • Arbella Insurance Group Quincy, MA
  • Why Arbella? At Arbella, we’re focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging w... more
  • 11 Days Ago

  • Arbella Insurance Group Quincy, MA
  • Under minimal supervision, investigate and resolve first and third party material damage, WC, PIP and BI claims which may involve coverage, liability, dama... more
  • 1 Day Ago

  • Arbella Insurance Group Fall River, MA
  • Bearingstar Insurance, a part of the Arbella Insurance Group, is one of the leading property and casualty insurance providers in Massachusetts and Connecti... more
  • 1 Day Ago


Not the job you're looking for? Here are some other BIA Customer Service Agent (personal lines) - HYBRID jobs in the Fairfield, CT area that may be a better fit.

  • Colleen Tighe - State Farm Agent Fairfield, CT
  • Benefits: Simple IRA Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time of... more
  • 22 Days Ago

  • stopandshop Fairfield, CT
  • Category/Area of Expertise: Retail Operations Job Requisition: 553108 Address: USA-CT-Fairfield-1160 Kings Highway Cut-off Store Code: Human Resources Bran... more
  • 2 Months Ago

AI Assistant is available now!

Feel free to start your new journey!