Account Executive - Business Development

The Account Executive’s primary focus is to develop high quality new business opportunities and to manage their current clients effectively, ensuring a high level of retention. They may also assist in the solicitation and account management of the company’s employer/association based work-site marketing programs. This position requires the employee to act as the agency/company representative to our prospective clients, fellow professionals, public and general business community. This is a field position which requires the incumbent to set up an office within their home.

Key Responsibilities

• Contact prospects and clients using in person, telephone and email techniques to provide professional consultative advice about recommended coverages
• Prepare proposals as necessary, complete applications and calculate and quote premium rates for recommended protection, explain policy features & benefits, present options, upgrades and provide an overall analysis of protecting the customer’s property & casualty exposures. Collect premium deposits and record payments
• Assist in the solicitation and account management of employer based worksite marketing opportunities & related association sales activities
• Counsel & advise customers including, but not limited to: identifying risk exposures, explaining coverages and types of policies, suggesting specific coverage enhancements, confirming recommendations in writing when appropriate and resolving general customer inquiries. Provide customer service & support within the agency on an “as needed” basis.
• Achieve established sales production goals
• Ensure new business is consistent with the agency’s standards for acceptable business as this impacts agency loss ratios and profitability
• Perform annual customer account reviews on assigned clients to round out and upsell accounts and improve retention efforts
• Update the agency management system fully to document client interactions to ensure service team can understand what’s going on and to protect agency from E&O issues
• Properly follow established workflow and documentation standards
• Follow up on Suspense Items in a timely manner
• Become proficient with technology tools and applications to achieve the highest levels of efficiency and accuracy
• Prepare regular reports detailing sales and other activities as requested
• Maintain proper insurance licensing
• Responsible for maintaining positive relationships with customers and co-workers
• Perform other related duties as assigned