Assistant Registrar for Reporting, Credentials, and Academic Support

ACC Careers: Where You Can Move Mountains

Nestled in the foothills of the Rocky Mountains sits one of the oldest community colleges in Colorado, Arapahoe Community College. With a rich history of educational excellence, ACC embraces a culture that values diversity, individualized support, and unwavering commitment to student success, without exception.

Job Summary

Do you enjoy interacting with students and guiding them towards their educational goals? ACC is recruiting for an Assistant Registrar for Reporting, Registration, and Credentials. You are a student-centered leader dedicated to ensuring a seamless registration and credentialing experience while maintaining compliance with accreditation and Title IV funding requirements. This role oversees key processes such as transcript evaluation, graduation conferrals, and credit for prior learning assessments, driving efficiency and student success.

Some of the responsibilities of this role include the following:

• Oversee the day-to-day operations of the transcript evaluation, graduation, prior learning assessment/credit for prior learning, registration, and records functions of Records & Enrollment Services Office.
• Work with students and ACC departments to resolve escalated student issues and provide student-centered solutions.
• Partner with Records and Enrollment Services leadership on professional development activities that foster continuous improvement, best practices, college service, higher education trends, and performance management.
• Maintain the college student information system, document management systems, degree audit system, and associated third-party systems; ensures data compliance, records retention, privacy, and integrity.
• Apply data literacy skills to design and analyze reports to implement process improvements to student success and department activities.
• Build, maintain, and strengthen partnerships with ACC stakeholders regarding course scheduling and registration controls, data integrity and analysis, credentialing, and federal/state requirements.
  
  

The Ideal Candidate Will Lean Into These Strengths

Strong Organizational & Administrative Skills - Managing student records, transcripts, and enrollment data requires precision.

Excellent Communication & Problem-Solving Abilities - Effectively communicating with students, coordinating with faculty, or handling unexpected registration issues, the ability to communicate clearly and resolve problems efficiently is essential.

Attention to Detail & Data Accuracy - Juggling deadlines, academic policies, and student inquiries strongest candidate must be a master of multitasking.

Qualifications

• Bachelor’s degree from an accredited institution.
• Knowledge of FERPA and other federal and state statutes regarding college operations and student records.
• Three years higher education experience working in direct student contact situations/roles.
• Experience working in student information systems.
• Experience in Microsoft Excel.
• Ability to thoroughly research and troubleshoot complex issues and be solution-focused.
• Ability to analyze, organize, and prioritize work while meeting multiple deadlines.
• Experience working with diverse populations and a demonstrated commitment to creating an inclusive work environment.
  
  

Preferred

• Banner student information system experience.
• Degree audit software administration experience.
• Experience working at a community college.
• Experience with data analysis and reporting.
• Supervisory experience.
• Demonstrated ability to work effectively and patiently with individuals in high-conflict situations.
  
  

Application Instructions

All Applicants Must Submit

• Resume
• Detailed letter of interest (cover letter) addressing the job announcement. Please include any experiences you may have embedding equity and inclusion in your work, see below.
  
  

At ACC, we seek to hire candidates who are committed to fostering respectful, welcoming, and supportive environments for all individuals. In your cover letter, please describe how you have worked to create such environments in your current or previous roles, and share what this commitment means to you in your professional practice.

Reach out to us at HRrecruitment@arapahoe.edu if you have any questions.

ACC seeks applicants who understand and have first-hand experience working with diverse populations, which may include but are not limited to, historically marginalized populations such as people of color, LGBTQ community members, veterans, first generation graduates, and people with disabilities.

Notice to all Applicants

• Final candidate will be subject to successful completion of a background check, and, if applicable, a motor vehicle record review.
• Former employees of the Colorado Community College System, or one of its 13 colleges, who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in their application material.
• Final candidate may be required to submit unofficial transcripts to verify education.
• Direct deposit of payroll is a condition of employment.
• Arapahoe Community College participates in E-Verify.
• All ACC employees, except student employees, contribute to Colorado PERA at a fixed percentage of their earnings and do not contribute to Social Security.
• Finalist must be willing to make Colorado their primary workplace.
  
  

CCCS is an Equal Opportunity Employer

The Colorado Community College System believes when all human qualities are regarded with dignity and respect and when everyone has access to the individualized support they need, all will have the opportunity to thrive. In all aspects of the employment process, decisions are made based on merit, competence, performance and business need without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, creed, ancestry, national origin, marital status, genetic information, military status, or any other protected status in accordance with applicable law. Our Accommodations and Non-Discrimination policies, plus other helpful information, can be found publicly at arapahoe.edu

Reasonable Accommodation Statement

Arapahoe Community College provides reasonable accommodations to applicants and employees with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application and hiring process or during the course of employment contact Angela Johnson, Executive Director of Human Resources, at (303) 797-5715 or angela.johnson@arapahoe.edu.

For information regarding Arapahoe Community College Security, including Clery Act / Crime Statistics for the campuses and surrounding area, please see the Arapahoe Community College Annual Security Report. For a hard copy report, please contact the ACC Campus Police Department at (303) 797-5800, campus.police@arapahoe.edu, or Room M2600 at 5900 South Santa Fe Drive, Littleton, Colorado 80120.

Benefits

At ACC, we value and uphold a commitment to a workplace that focuses on employees. Our mission is to provide innovative and responsive educational and economic opportunities in an accessible, inclusive environment that promotes success for students, employees, and the communities we serve. In addition to rewarding and meaningful work, we offer a comprehensive selection of benefits to support our employees, including:

• Strong, flexible retirement benefits including Colorado PERA’s Defined Benefit Plan or Defined Contribution Plan. A Supplemental retirement plans are also available including 401(k), 403(b) and 457 plans.
• Comprehensive health benefits including medical, dental, vision, life, and flexible savings benefits.
• Employee assistance services such as counseling, professional coaching, financial planning, and more, are available to you and members of your household at no cost through the Colorado State Employee Assistance Program (C-SEAP).
• Generous paid time off benefits including up to 15 hours of annual leave and 10 hours of sick leave per month, 10 paid holidays per year, and up to 18 hours for academic and volunteer activities.
• Tuition assistance for employees and their eligible dependents at any community college within the Colorado Community College System or CCCOnline.
• State employees are eligible to participate in BenefitHub which offers discounts for retailers and services and other benefits resources.
• Employees may qualify for the Public Service Loan Forgiveness Program. Additional information about this program can be found on the Colorado Division of Human Resources website.
• New hires for full-time positions may be eligible for a relocation assistance benefit if relocating at least 100 miles to work at ACC. Information about this can be found in AP 3-160.