What are the responsibilities and job description for the Client Relations Manager position at Aramark?
Job Description
The Client Relations Manager for First Class Vending, an Aramark brand, is responsible for strategically growing organizational development by driving base business expansion across our vending, micro-market, and office coffee service (OCS) portfolio. This individual will ensure continued service offering penetration and profitability of assigned clients through a proactive contact strategy, while also leading internal training efforts to strengthen service delivery and client satisfaction.
First Class Vending, now part of Aramark Refreshments, has been Southern California?s leader in vending and micro-market solutions for over 30 years. We deliver inspired break experiences through a full portfolio of snacks, coffee, tea, cold brew, and fresh food options, all tailored to meet the unique needs of our clients. Backed by Aramark?s national scale and expertise, our local team continues to create welcoming spaces where employees and guests can recharge, connect, and enjoy a true sense of community.
Compensation: The salary range for this position is $75,000 to $89,000. If both numbers are the same, that is the amount Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.
Benefits: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information, visit Aramark Careers - Benefits & Compensation.
There is no predetermined application window for this position. The position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance.
Job Responsibilities
Qualifications
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
The Client Relations Manager for First Class Vending, an Aramark brand, is responsible for strategically growing organizational development by driving base business expansion across our vending, micro-market, and office coffee service (OCS) portfolio. This individual will ensure continued service offering penetration and profitability of assigned clients through a proactive contact strategy, while also leading internal training efforts to strengthen service delivery and client satisfaction.
First Class Vending, now part of Aramark Refreshments, has been Southern California?s leader in vending and micro-market solutions for over 30 years. We deliver inspired break experiences through a full portfolio of snacks, coffee, tea, cold brew, and fresh food options, all tailored to meet the unique needs of our clients. Backed by Aramark?s national scale and expertise, our local team continues to create welcoming spaces where employees and guests can recharge, connect, and enjoy a true sense of community.
Compensation: The salary range for this position is $75,000 to $89,000. If both numbers are the same, that is the amount Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.
Benefits: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information, visit Aramark Careers - Benefits & Compensation.
There is no predetermined application window for this position. The position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance.
Job Responsibilities
- Develop and manage relationships within an existing client base across First Class Vending?s vending, micro-market, and OCS segments to support execution of growth initiatives.
- Upsell service solutions to target accounts to ensure revenue growth by upgrading current programs and/or introducing new products and services.
- Lead training and development efforts for internal teams to enhance service consistency, client engagement, and operational excellence.
- Document client visits with respect to risks, opportunities, and relevant action plans.
- Forecast sales activity and revenue achievement using sales automation/client management platforms.
- Collaborate with cross-functional teams to ensure seamless service delivery and client satisfaction.
- Stay informed on industry trends and innovations to proactively introduce enhancements to clients.
Qualifications
- 1-3 years of proven experience in selling, marketing or supervisory/leadership experience preferred
- Requires a bachelor's degree or equivalent experience
- Strong organizational, time management and leadership skills are required
- Ability to communicate effectively with clients, client's customers, and support staff
- Capability to respond effectively to changing demands
- Experience with and knowledge of all Microsoft Office applications
- Contract-managed service experience is desirable
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Salary : $75,000 - $89,000