Supervisor

Company Description Aramark Collegiate Hospitality partners with colleges and universities to create engaging, high-quality campus dining experiences that support student life and academic success. The organization focuses on elevating every aspect of campus dining while keeping it accessible and welcoming for diverse student communities. By designing eye-opening dining environments and services, Aramark helps institutions remain competitive and attractive to prospective students. Its mission is to make students feel at home from their first campus visit through graduation, contributing to long-term satisfaction and retention.

Role Description The Supervisor role at Aramark Collegiate Hospitality is a full-time, on-site position based in Durham, NC. This role oversees daily dining operations, including coordinating staff schedules, monitoring service quality, and ensuring adherence to safety and sanitation standards. The Supervisor supports and coaches team members, assists with training, and helps maintain a positive, inclusive work environment. Day-to-day responsibilities include overseeing food service areas, resolving guest concerns, managing inventory and supplies, and collaborating with management to meet service, budget, and sustainability goals. The Supervisor also helps implement campus dining initiatives that enhance student satisfaction and support the overall collegiate experience.

Qualifications

• Experience in food service, hospitality, or retail operations with the ability to oversee day-to-day service and maintain high quality standards.
• Supervisory or team lead experience, including staff coordination, coaching, and performance support.
• Strong customer service skills with the ability to interact respectfully and professionally with students, faculty, staff, and guests.
• Knowledge of basic food safety, sanitation practices, and health regulations in a dining or hospitality environment.
• Solid organizational and time-management skills, with the ability to prioritize tasks and manage multiple responsibilities during peak periods.
• Effective verbal and written communication skills and the ability to work collaboratively with diverse teams.
• Comfort with basic point-of-sale systems and inventory procedures; willingness to learn internal systems and processes.
• Reliability and flexibility to work a varied schedule, including evenings and weekends as needed for campus operations.
• High school diploma or equivalent required; additional education or training in hospitality, management, or a related field is a plus.
• Commitment to fostering an inclusive, non-discriminatory environment that aligns with Aramark’s values and campus culture.