What are the responsibilities and job description for the Office Receptionist / Customer Service Representative position at Arabica Coffee Company?
We are seeking a dependable, organized, and friendly Office Receptionist to join our growing team. This is a fast-paced position that plays an important role in supporting our customers and daily office operations.
If you enjoy talking with people, staying organized, and working in a busy office environment, we'd love to hear from you.
Responsibilities
- Answer a high volume of incoming phone calls throughout the day.
- Take customer coffee and supply orders accurately over the phone.
- Print and process invoices and delivery paperwork.
- File and organize office documents.
- Direct incoming calls to the appropriate department.
- Provide excellent customer service and assist customers with general inquiries.
- Perform general administrative and clerical duties as needed.
- Support the office team to ensure smooth daily operations.
Qualifications
- Excellent phone etiquette and communication skills.
- Strong organizational and multitasking abilities.
- Comfortable working in a fast-paced office environment.
- Basic computer skills (Quickbooks)
- Attention to detail and accuracy.
- Reliable, punctual, and professional.
- Previous customer service or receptionist experience is preferred but not required.
What We Offer
- Full-time, stable employment.
- Competitive pay based on experience.
- Paid holidays and vacation
- Opportunity to grow within a well-established coffee company.
If you are energetic, dependable, and enjoy interacting with customers, we'd love to meet you.
Pay: From $20.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $20