What are the responsibilities and job description for the Early Intervention Breast Clinic (EIBC) Scheduler position at ARA Health Specialists, PA?
About us
ARA Health Specialists, P.A. is an independent, private practice radiology group based in Asheville, NC, providing imaging and interpretation services to hospital systems and healthcare partners across Western North Carolina. Our radiologists read for a wide range of hospital and ambulatory partners through ARA’s Unified Reading Platform (URP), and we’re investing in the technology and workflow support needed to keep that platform running smoothly as our partnerships grow.
**Job Overview**
Early Intervention Breast Clinic (EIBC) Scheduler
ARA Health Specialists is seeking a full-time Scheduler for our Early Intervention Breast Clinic (EIBC), a detail-oriented, patient-focused professional who thrives in a dynamic environment and is committed to supporting healthcare providers and improving patient outcomes.
Working alongside our EIBC scheduling associate, you will coordinate appointments for patients seen by our advanced practice providers, who assist patients with breast health management and help them navigate their care. As a first point of contact for patients and referring offices, you will help ensure timely, compassionate access to care.
Responsibilities include, but are not limited to:
· Answer and manage incoming calls from referring provider offices and from patients calling directly to schedule EIBC appointments.
· Schedule, reschedule, and confirm patient appointments with EIBC advanced practice providers, maintaining accurate provider calendars.
· Collaborate with the EIBC scheduling associate to coordinate workload, share phone coverage, and ensure consistent, timely scheduling.
· Obtain and verify patient demographics, insurance, referral, and order information, and request prior imaging or records as needed.
· Communicate with advanced practice providers and clinic staff regarding scheduling needs, urgent requests, and patient follow-up.
· Support clinic workflow and quality improvement initiatives as assigned.
What We’re Looking For:
· High school diploma required
· Minimum 2 years’ experience in medical scheduling, patient access, or healthcare support
· Strong communication, customer service, and organizational skills, with compassion for patients facing health concerns
· Proficient in clerical tasks, data entry, and PC use.
· Familiarity with medical terminology; experience with EMR and scheduling systems is a plus.
· Ability to handle sensitive patient information confidentially and in compliance with HIPAA.
Please contact:
ARA Health Human Resources Devon Stepp at dstepp@avlrad.com
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Ability to Relocate:
- Asheville, NC 28803: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $23