What are the responsibilities and job description for the Dental Receptionist- Treatment Coordinator (40 hrs/week... Mon - Thurs 8AM-5PM, Friday 8-1PM) position at Aquidneck Dental?
Job Overview
***Must have medical or dental reception experience!***
We are seeking a reliable and detail-oriented Dental Receptionist to join our dental team! In this role, you will be the friendly first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-out. Your expertise in dental administrative support, proficiency with electronic health record (EHR) systems, and excellent customer service skills will contribute to delivering exceptional patient care. If you thrive in a fast-paced environment and are passionate about healthcare administration, this opportunity is perfect for you!
Schedule
- 40 hrs/week with a 1 hr lunch break on the "full days". No lunch break on "half day"
- Now through Sept 30th Mon-Thurs 8AM-5PM and Fridays 8AM-1PM
- Starting on October 1st --Hours will be changing to Mon-Thurs 730AM- 5PM and Fridays 730AM-1PM
Duties
- Greet patients warmly and manage patient intake with professionalism and efficiency
- Schedule appointments using dental practice management software such as Dentrix or Open Dental ensuring optimal clinic flow
- Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes
- Collect payments for services provided
- Maintain accurate and up-to-date patient records in EMR systems while reviewing documentation for completeness
- Answer multi-line phone systems with excellent phone etiquette and assist patients with inquiries or appointment rescheduling
- Manage front desk operations including filing, data entry, and maintaining organized medical records and dental files
- Support office management tasks such as coordinating care plans, reviewing documentation, and ensuring compliance with HIPAA regulations
Requirements
- Prior clinic experience as a Medical Receptionist or Dental Receptionist within a dental clinic or healthcare setting ************is required**************
- Prior clinic experience with dental insurance verification is preferred
- Proficiency in computer skills including Microsoft Office Suite (Word, Excel) and typing (10 key typing)
- Excellent communication skills with a focus on patient service and office etiquette
- Ability to handle sensitive health information securely in compliance with HIPAA standards
- Strong organizational skills to manage multiple priorities efficiently in a busy dental environment
- Knowledge of dental terminology, medical coding (ICD-10, CPT), and medical billing procedures
- Preferred: Familiarity with EMR/EHR systems such as Dentrix, Eaglesoft, eClinicalWorks, or similar platforms
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k) matching
- Continuing education credits
- Free parking
- Health insurance
- On-the-job training
- Paid sick time
- Paid time off
Work Location: In person
Salary : $18 - $23