What are the responsibilities and job description for the Senior Research Operations Manager [AQ-24346] position at Aquent?
Enterprise retailer in Bentonville, AR is hiring a Senior Research Operations Manager. This role will report to the Design Operations lead and work closely with the Sr Director of Research and partners across Design, Product, Technology, Privacy, Legal, Procurement, and other areas of the business.
Beyond competitive pay, there is 15% performance bonus, $50K annual stock grant that vests completely over 3 years time, and strong benefits. Excellent opportunities for career growth!
This role is ONSITE in Bentonville, AR and requires (paid) relocation within the first few months of employment.
Responsibilities
Advise researchers on the best recruitment approach: UserTesting, dscout, panels, associates, sellers, drivers, vendors, or direct outreach.
Support screeners, quotas, scheduling, incentives, no-shows, replacements, and participant communications.
Coordinate with recruitment vendors and resolve quality, feasibility, or timeline issues.
Ensure outreach, consent, incentives, and PII handling follow approved privacy and compliance practices.
Track recruitment speed, cost, show rates, and participant quality to improve processes.
Create playbooks, templates, training, and office hours so researchers can recruit confidently and consistently.
Forecast upcoming demand and flag needs for incentives, panel access, vendor support, or platform capacity.
Preferred experience: 5 years in Research Operations, UX Research, market research, participant recruiting, or research program coordination.
Required experience: Demonstrated experience managing research participants or recruiting workflows, multiple projects, vendors, and sensitive participant data
Client Description
Enterprise retailer
Other Requirements
MUST relocate (expenses paid) to Bentonville, AR within first few months of employment. This is a hard requirement.
Beyond competitive pay, there is 15% performance bonus, $50K annual stock grant that vests completely over 3 years time, and strong benefits. Excellent opportunities for career growth!
This role is ONSITE in Bentonville, AR and requires (paid) relocation within the first few months of employment.
Responsibilities
Advise researchers on the best recruitment approach: UserTesting, dscout, panels, associates, sellers, drivers, vendors, or direct outreach.
Support screeners, quotas, scheduling, incentives, no-shows, replacements, and participant communications.
Coordinate with recruitment vendors and resolve quality, feasibility, or timeline issues.
Ensure outreach, consent, incentives, and PII handling follow approved privacy and compliance practices.
Track recruitment speed, cost, show rates, and participant quality to improve processes.
Create playbooks, templates, training, and office hours so researchers can recruit confidently and consistently.
Forecast upcoming demand and flag needs for incentives, panel access, vendor support, or platform capacity.
Preferred experience: 5 years in Research Operations, UX Research, market research, participant recruiting, or research program coordination.
Required experience: Demonstrated experience managing research participants or recruiting workflows, multiple projects, vendors, and sensitive participant data
Client Description
Enterprise retailer
Other Requirements
MUST relocate (expenses paid) to Bentonville, AR within first few months of employment. This is a hard requirement.
Salary : $130,000 - $150,000