What are the responsibilities and job description for the IT Project Coordinator - ONSITE position at Aqueity?
PROJECT COORDINATOR - On-Site
Aqueity is looking for an IT Project Coordinator who will be responsible for assisting the projects team in coordinating, scheduling, and administering IT-related initiatives for clients. Requires a high level of urgency, professionalism, excellent communication and organizational skills, and the ability to interact effectively with internal teams and clients.
RESPONSIBILITIES:
- Coordinate client projects from initiation through completion, tracking milestones, timelines, budgets, and deliverables across multiple concurrent engagements, supporting appropriate resource assignment throughout
- Serve as the primary point of contact for clients throughout project delivery, proactively communicating status, risks, and scheduling changes and escalating complex or sensitive issues as appropriate
- Own the scheduling and staffing of recurring client onsite visits, ensuring appropriately skilled resources are assigned and coordinating with client contacts to keep visits on schedule and manage changes
- Create and maintain projects within ConnectWise, ensuring accurate and up-to-date records throughout the project lifecycle
- Facilitate issue resolution between internal teams and clients as needed
- Coordinate with third-party vendors as needed throughout project delivery
- Liaise with the procurement team to align hardware and software delivery timelines with project schedules
- Monitor project scope and flag change order requirements, ensuring the established process is followed through to completion
- Coordinate cross-departmental communication around key project milestones to ensure internal teams are aligned and prepared
- Ensure project time is logged accurately and against the correct project for billing purposes
- Maintain accurate project documentation, meeting notes, action items, and implementation records
- Conduct post-project reviews and document lessons learned
EDUCATION & EXPERIENCE
- Associate degree in Business, Information Technology, Project Management, or a related field, or equivalent professional experience
- Minimum of 2 years of experience in a Project Coordinator, Project Administrator, or similar role
- Experience managing multiple concurrent projects in a fast-paced environment
- Experience managing professional client relationships in a business-to-business environment
- Ability to manage and prioritize a high volume of concurrent responsibilities without missing deadlines or deliverables
- Excellent verbal and written communication skills with the ability to adapt across audiences, from clients to internal technical teams
- Ability to build and maintain professional client relationships
- Sound problem-solving skills with the ability to exercise independent judgment in unstructured or fast-moving situations
- Meticulous attention to detail
PREFERRED:
- Working knowledge of IT infrastructure concepts and common project types, including network infrastructure, cloud migrations, and client onboarding
- Experience with ConnectWise or a similar PSA platform
- Experience working for a Managed Services Provider (MSP) or IT consulting firm
- Competitive salary based on experience
- Health, dental, and vision insurance
- Performance-based bonuses and incentives
- Supportive and collaborative work culture
- Professional growth and advancement opportunities
Salary : $45,000 - $60,000