Property Management Specialist

Would you like the opportunity to get your foot in the door with a reputable company based here in the Cincinnati area? Don't miss your chance and apply now!

What you will be doing as the Property Management Specialist:

• Assist in leasing apartments. Prepare packets of information for prospective customers. Show the apartment, emphasizing amenities, services available in the community, schools, churches, etc. Work closely with prospective clients to lease the unit. Review the terms and conditions of the lease, calculate security deposits/prorata rents, review procedures for garbage collection, etc. with each new move-in. Perform move-in inspections in the units, and process work orders as needed. (Ultimately signs lease and explain all rules and regulations to residents and securing signatures in all necessary documents).
• Conduct unit inspections. Perform inspections prior to move-ins, after move-outs, 90 days after move-ins and annual HQS (Housing Quality Standards) inspections on all units. Check apartments for maintenance needs and for damages beyond normal wear and tear. Itemize maintenance needs and process requests for work orders as a result of all inspections. Complete inspection sheet and retains in the tenant file. Recommend maintenance charges, as appropriate. Performs special follow-up inspections as needed. Inspect resident’s housekeeping and refers residents to housekeeping class as deemed appropriate.
• Routinely walk or drive the grounds of the property and/or common areas. Speak to residents or issue lease violation notices concerning trash, broken windows and screens and other issues, which detract from the curb appeal of the property. Follow up if items are not addressed timely or in the case of repeat lease violations. Refer the resident to management for possible legal action.
• Greet residents coming into the property management office. Explain management policies and rules in an understandable manner. Answer questions and work to resolve resident complaints whenever possible. Assist residents with completing forms, requests for keys, lock changes, problems with neighbors.
• Submit proper paperwork to set up excess utility billings and charges to residents as needed and credits to accounts. Check rent roll to confirm accuracy of payment amounts prior to accepting any rent payments. Arrange repayment plans for maintenance charge, retro active rent charges.

What you will need as the Property Management Specialist:

• A high school diploma or equivalent education.
• Type at least 35 wpm after errors are deleted.
• Basic knowledge word processing applications (Microsoft Word, Excel, and GroupWise).
• Proficient in basic business math (addition, subtraction, multiplication, division and calculation of fractions and percentages).
• Demonstrated strong telephone skills, as well as working knowledge of standard office procedures.
• Working knowledge of standard office procedures.
• Enjoys working with the public and must possess strong customer service skills.
• Ability to work in a fast-paced environment and prioritize multiple tasks.
• Demonstrated ability to communicate effectively.