What are the responsibilities and job description for the Financial Customer Service Representative position at Aquarius Professional Staffing?
Are you a dedicated, customer service individual looking to get your foot in the door with a large, reputable company based here in the Cincinnati area? Don't wait and apply today!
What you will be doing as the Financial Customer Service Representative:
- Answer inbound calls from customers in regards to their Annuity plan.
- Assist with any questions, concerns, or plan changes.
- Escalate any issues/calls appropriately.
- Ensure all calls are completed successfully and customers inquirers are answered.
What you will need as the Financial Customer Service Representative:
- High School diploma or equivalent experience.
- 2 years of Customer Service experience.
- Ability to navigate multiple programs/systems.
- Call Center experience is a plus.
- Financial Services experience is a plus.
- Understanding of Annuity programs is a plus.