What are the responsibilities and job description for the Office Administrator position at Aquarius Pool Service & Leak Detection?
Job Summary
We are seeking a dependable, organized and customer-focused office administrator to join our team. This individual will serve as the first point of contact for customers by answering phone calls and responding to emails. Must be able to prepare work orders and provide general administrative support to ensure the office operates efficiently. Qualified candidates should be efficient in Microsoft Office, QuickBooks and Demandforce. Previous experience working for a pool maintenance/repair/leak detection is a plus.
Duties
- Manage daily office operations, including coordinating schedules, maintaining supplies, and overseeing general administrative tasks
- Handle multi-line phone systems with professionalism, providing excellent customer service and clear communication to clients and team members
- Maintain accurate records through data entry, filing, and updating spreadsheets using productivity software such as Microsoft Office
- Utilize QuickBooks for basic bookkeeping tasks like invoicing, expense tracking, and financial record keeping
- Provide exceptional customer support via phone and email, ensuring client communication is clear, courteous, and effective
Requirements
- Proven experience in office management or administrative roles with strong clerical skills and organizational abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace tools, and familiarity with productivity software
- Technical proficiency with computer literacy including data entry, file management, and basic bookkeeping using QuickBooks or similar software
- Experience using Demandforce
- Excellent phone etiquette with experience managing multi-line phone systems and providing customer service or client communication
- Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment
- Previous experience working for pool maintenance/repair/leak detection company a plus
- Ability to manage calendar schedules accurately while demonstrating time management skills
Pay: $35,000.00 - $50,000.00 per year
Work Location: In person
Salary : $35,000 - $50,000