What are the responsibilities and job description for the Account Manager position at Aquanomix?
Company Description Aquanomix is a data-driven, results-based water technology company focused on improving how organizations manage their water systems. By combining innovative technology with deep industry expertise, Aquanomix helps clients optimize performance, reduce risk, and gain greater visibility into their water infrastructure. The company delivers solutions that streamline water management processes and support informed, proactive decision-making. Team members collaborate closely with clients to positively transform their overall water management experience. Aquanomix values accountability, client success, and continuous improvement in all aspects of its operations.
Role Description The Account Manager is a full-time, on-site role based in Davidson, NC, responsible for managing and growing relationships with new and existing clients. This role includes serving as the primary point of contact for assigned accounts, understanding client needs, and coordinating internal resources to deliver effective water technology solutions. Day-to-day responsibilities involve monitoring account performance, preparing reports and presentations, addressing client inquiries, and ensuring timely resolution of issues. The Account Manager will collaborate with sales, technical, and operations teams to support successful implementation and ongoing use of Aquanomix’s solutions. The role also involves identifying opportunities for account expansion, maintaining accurate account documentation, and contributing to continuous improvement in customer experience.
Qualifications
- Strong client relationship management and customer service skills, with the ability to build trust and maintain long-term partnerships.
- Experience in account management, sales support, or related roles, preferably in technology, engineering, or building services industries.
- Solid analytical and problem-solving abilities, including comfort working with data, reports, and performance metrics.
- Effective written and verbal communication skills, including the ability to present complex information clearly to diverse stakeholders.
- High level of organization and attention to detail, with the ability to manage multiple accounts and priorities simultaneously.
- Proficiency with CRM systems, Microsoft Office (Excel, PowerPoint, Word), and other standard business tools.
- Ability to collaborate with cross-functional teams and work on-site in Davidson, NC on a consistent basis.
- Bachelor’s degree in Biology, Chemistry, Environmental Science, or a related field, or equivalent relevant experience.
- Familiarity with water management, building systems, or sustainability initiatives is a plus.