What are the responsibilities and job description for the Operator Trainee position at Aqua, Inc.?
Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we're delivering reliable water and wastewater services to our communities. If you're looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team!
About Essential Utilities
Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.
Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.
We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.
Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.
Are you looking for a fantastic career at Aqua America? We have a great opportunity for an Operator located in White Haven Division in Pennsylvania!
Willing to learn? We will train the right candidate! The Operator will be responsible for operations of one or more water and wastewater systems located within the White Haven Division, which encompasses multiple counties in Northeastern Pennsylvania. They will also do perform leak detection work within the division both preventatively and in emergency situations. This role will report to the White Haven Field Supervisor.
ESSENTIAL DUTIES:
- Leak Detection
- Maintenance of equipment at the well and pumping facilities.
- Operation and maintenance of distribution systems including mains, valves, hydrants, and services.
- Maintenance of equipment at wastewater treatment plants and pumping stations.
- Operation and maintenance of sewer collection systems including collection mains and pump stations.
- Troubleshoot and repair company service piping and appurtenances.
- Understand and comply with the Company's safety program.
- Conducts basic public relations in customer contacts.
- Perform customer service functions within the assigned systems. This includes but is not limited to meter reading; responding to customer requests/complaints; performing the necessary work required to maintain customers' meters and company service lines/curb boxes; and responding to all Service Link work orders.
- Recognizing, noting, and reporting unusual conditions in the system.
- Observe construction and direct contractors on water and wastewater installations.
- Operate and maintain the vehicles and equipment used in operations.
- Collect, analyze, and record water and wastewater samples for regulatory compliance and process control monitoring for proper operation of the systems.
- Respond to PA One Calls.
- Perform leak detection and line locating services in both preventative and emergency water loss situations across the division.
- Performs other assignments as required.
- Must be available to work a rotating on-call schedule, including after-hours and weekends.
QUALIFICATIONS:
- High School diploma or equivalent.
- Must have a valid U.S. Driver's License.
- Must live within 35 miles of the employee's assigned area.
KNOWLEDGE/SKILLS/REQUIREMENTS:
- Must secure a PA DEP-issued Class C & E or higher water or wastewater operator's license with at least one of the Aqua required subclasses within thirty (30) months of employment.
- Must secure a PA DEP-issued Class C & E or higher water AND a PA DEP-issued Class C & E or higher wastewater operator's license with at least one Aqua required subclass for each license within thirty-six (36) months of employment.
- Must secure a PA DEP-issued Class C & E water license with subclasses 7-12 and Class C & E wastewater license with subclasses 1-4 within forty-eight (48) months of employment.
- Operators may be required to secure additional subclasses or a higher-class license should those additional subclasses and/or higher-class licenses become required to operate any of the White Haven Division's current or future facilities.
- An additional six (6) months will be granted to secure the required license upgrade for each additional Class and subclass required, provided the test is given during this period with sufficient notice.
- Must be capable of lifting up to 85 lbs.
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Aqua, an Essential Utilities company is an Equal Opportunity / Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.
Aqua is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012).
To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to:
- Family members cannot result in a supervisor/subordinate reporting relationship
- Family members cannot work in the same department.
Aqua America, Inc. is an Equal Opportunity / Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.