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Guest Service Manager

Aqua Tots Swim School - Aqua Tots Novi, LLC
Novi, MI Full Time
POSTED ON 10/22/2025 CLOSED ON 12/22/2025

What are the responsibilities and job description for the Guest Service Manager position at Aqua Tots Swim School - Aqua Tots Novi, LLC?

If you are looking for a FUN and AWESOME place to work, then look no more. Aqua Tots Swim Schools Novi is looking for a Guest Service Manager. Must be able to multitask, be extremely organized, manage a team, and work in a fast-paced environment.

Looking to fill position ASAP. Hiring process can take less than 1 week!!

Salary:$36,000 per year Based on Experience

We offer:

  • Flexible set schedules
  • Weekly pay
  • Bonuses - monthly, quarterly, and yearly
  • Weekend meals
  • Benefits Package
  • Growth Opportunities

Requirements:

  • Availability to work full time
  • Availability to work one weekend shift from 8:30am-3pm (Saturday or Sunday)
  • Ability to manage and lead a team
  • Work alongside General Manager and Aquatics Manager to provide a positive work environment
  • Maintain a clean, organized, and safe work area
  • Ability to process orders and order supplies as needed
  • 2 years management experience
  • Building relationships with staff and customers

Must be able to accommodate 37-40 hrs per week. Schedule requires 4 weekdays (Monday-Friday) of a work schedule that can range from 930am-8pm and we require 1 weekend day (Saturday or Sunday) with a shift from 830am-300pm.

Duties:

  • Scheduling
  • Training
  • Staffing
  • Payroll
  • Ordering supplies
  • Sales
  • Customer service
  • Managing and leading a team

Position is salaried based on experience.

Salary : $36,000

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