Business Administration Manager

Position: Business Administration Manager

Location: Davie, FL (On-site)

Reports To: CEO

About Aqua Beauty Line

Aqua Beauty Line is a leading provider of professional-grade hair extensions, accessories, and education, offering premium products through our Aqua Hair Extensions and AquaLyna brands. We are passionate about empowering beauty professionals and delivering exceptional customer experiences.

The Business Administration Manager will be responsible for ensuring smooth administration, clear communication, and efficient workflow across all departments. This role serves as the key liaison between Administration/Operations, Warehouse, Education, and other teams, ensuring alignment and operational excellence. The ideal candidate will have a strong background in office management, operations, and team leadership, with experience in project management and process improvement.

Department Coordination & Communication

• Partner with management to ensure seamless administration, communication, and workflow between departments.

• Act as a central liaison between Admin/Ops, Warehouse, Education, and other teams to ensure alignment, clarity, and timely execution of priorities.

• Facilitate cross-departmental meetings and follow-ups to maintain project momentum.

Financial & Administrative Management

• Oversee payroll processing, accounts receivable (A/R), and accounts payable (A/P).

• Manage daily office and showroom operations, ensuring a professional, well-organized, and efficient work environment.

• Generate, review, and present reports on company performance metrics.

Operational Excellence & Process Improvement

• Audit operational and financial processes, identify inefficiencies, and implement corrective actions.

• Create, update, and maintain Standard Operating Procedures (SOPs) to ensure consistency and compliance.

• Leverage project management software to plan, track, and deliver company initiatives.

Customer Support & Internal Guidance

• Serve as the go-to resource for Customer Support inquiries, policy clarifications, and procedural guidance.

• Ensure customer issues are resolved promptly and in alignment with company policies and brand standards.

• Bachelor’s degree in Business Administration, Operations Management, or related field preferred.
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• Proven experience in office management, operations, or team leadership (experience in beauty, retail, or distribution preferred).

• Strong knowledge of payroll, accounts receivable/payable, and financial reporting.

• Proficiency in project management software (e.g., Asana, Monday.com, Trello) and Microsoft Office Suite.

• Experience creating and managing SOPs.

• Excellent organizational, communication, and leadership skills.

• Strong analytical skills with the ability to identify inefficiencies and implement solutions.

• Customer-focused mindset with a commitment to quality service.