What are the responsibilities and job description for the Sunrise Dermatology -Front Desk Receptionist - Mobile position at AQUA Dermatology?
Sunrise Dermatology, a part of the AQUA Dermatology portfolio, has remained dedicated to providing the highest level of comprehensive, personalized dermatologic care for patients of all ages in south Alabama and along the Gulf Coast since 2011. We are a full-service dermatology practice specializing in medical, surgical, and cosmetic dermatology. With two fellowship-trained Mohs surgeons on staff, we offer on-site diagnosis and treatment of skin cancers at our Skin Cancer Surgery Center.
Front Desk Receptionists are the first point of administrative contact for patients in the office, performing a variety of functions, including greeting, scheduling, and checking patients in and out for appointments.
Essential Functions
- Adheres to the Our Mission Statement, Credo, Service Goals, and Values, always providing exceptional customer service.
- Greetings and welcomes patients as they arrive for their appointments.
- Register new patients and update existing patient demographics by ensuring the collection of all necessary documentation for treatment, and accurately collect and apply payments for services and products.
- Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette; directs calls as necessary.
- Facilitate patient flow by notifying clinical staff of patient arrivals, monitoring for delays, and communicating with patients and clinical staff, checking patients in and out for their appointments.
- Keeps office supplies adequately stocked by anticipating inventory needs and monitoring office equipment.
- Learn new products and maintain an accurate inventory of all items.
- Ensures a positive experience for each patient through excellent customer service practices.
- Verifies patient health benefits with approved health care companies.
- Sends out and receives medical records and referrals for patient care.
- Keeps the reception area clean and organized.
- Works in a team environment to accomplish common tasks in a collegial manner.
Our Benefits Include:
- Medical, Dental, and Vision are available after 30 days of hire
- Short-term disability and life insurance, and many ancillary options.
- 10 days of PTO with an increase to 15 days upon completing 1st year
- 401 (k) available after 90 days of hire
- Excellent growth and advancement opportunities
- Discounts on services
Required Education and Experience
- High School diploma or equivalent
- Strong customer service background
- 1- 2 years of Medical Reception experience is preferred
Founded in 1998, AQUA Dermatology is the Southeast’s premier dermatology practice with over 100 locations throughout Florida, Georgia and Alabama. Our established practices and experienced physicians offer patients the highest quality outcomes and exceptional patient care. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise!