What are the responsibilities and job description for the Clinical Manager position at AQUA Dermatology?
Surgical Dermatology Group (SDG), an AQUA Dermatology portfolio practice, is devoted to its patients by delivering leading-edge care. We have a heart for service, a passion for our communities, and a never-ending commitment to excellence in all that we do.
We are privileged to make a global impact by providing medical services in underserved communities worldwide. We offer comprehensive dermatology services, including medical dermatology, skin cancer surgery, and cosmetics. Our physicians are committed to lifelong learning in a quest to deliver the most leading-edge treatments and procedures available.
The Clinical Manager is responsible for ensuring quality patient care and value-based reimbursement programs, integrating healthcare delivery systems and technological innovations, developing a positive culture in work environments, focusing on preventive care, and monitoring the professional operations of the department.
Primary Duties
- Plans, implements, and evaluates hiring and orientation of all new clinical staff and the matrix management relationship to medical assistant staff.
- Demonstrates leadership skills, functions as team lead for clinical managers, and helps leadership ensure the success of network-wide clinical initiatives. Motivates others to engage in initiatives
- Manages daily staffing for all assigned locations and serves as a resource to clinical managers to solve staffing issues
- Able to analyze clinical and patient workflows and data to provide efficient solutions that maintain clinical care quality.
- Assesses and evaluates clinical staff competency skills and assists with core competency skill evaluation and education
- In conjunction with providers and leadership, develops, implements, and evaluates continuous improvement projects and continuous feedback loops
- Provide creative solutions to provider/staff and patient scheduling
- In conjunction with providers and leadership, provide clinical education, including the creation and maintenance of clinical protocols
- Remains current on new network initiatives, protocols, technology, and value-based reimbursement programs and assists in the socialization of these items
- Maintains a positive attitude, exhibits tact and diplomacy, remains flexible and nimble, shows critical thinking and decision-making skills, and possesses excellent verbal and written communication skills. Handles and resolves patient complaints
- Assists regional director with business development opportunities, including acquisition or potential acquisition needs assessments
- Identifies cost-saving opportunities in medical supply budget. Oversight of maintenance/purchasing of office equipment as needed
Skills and Qualities:
- Demonstrated competency in Electronic Health Records, Practice Management Software Systems, Financial or Bookkeeping Software, and Microsoft Office Suite of products
Experience and Education:
- Associate's or Bachelor’s Degree in nursing/clinical practice
- 3 years of Clinical or Nurse management experience required
Location: Birmingham, AL
Founded in 1998, AQUA Dermatology is the Southeast’s premier dermatology practice, with over 100 locations throughout Florida, Alabama, and Georgia. Our established practices and experienced physicians offer patients the highest quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments and plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise!
