What are the responsibilities and job description for the Skin Cancer Specialists - Marietta - Patient Coordinator position at AQUA DERMATOLOGY MANAGEMENT LLC?
Skin Cancer Specialists, a portfolio practice of AQUA Dermatology, is a premier dermatology practice serving patients in the metro Atlanta area, as well as northern and southern Georgia, and eastern Alabama. We offer comprehensive treatments for skin cancer, general dermatology, cosmetic dermatology, and aesthetic services.
Our team needs a Front Office Patient Coordinator immediately who is seeking a career in Dermatology. The ideal candidate is upbeat, energetic, intelligent, highly dependable, organized, and able to multitask. Our team members provide support with filing, telephone coverage, appointment scheduling, registration, and patient referrals by performing the following duties:
Primary Duties
- Greets and directs patients and visitors.
- Answers telephone calls, responds to inquiries, and directs callers to appropriate personnel.
- Schedules new and follow-up appointments and enters appointment dates and times into the practice management system.
- Registers patients by verifying that their records are up to date and accurate. Makes appropriate changes in the practice management system.
- Enter all demographic and insurance information.
- Maintain the neatness and functionality of the front office, lobby, and waiting areas.
- Check patients out, collect payments, and provide receipts.
- Assists walk-in patients with account inquiries and payments as needed.
- Maintain and mail postcards to patients monthly.
- Balance payment transactions at the end of each shift. Provide the billing office with all required documentation.
- Provide patients with cosmetic product information as requested. Assists patients with cosmetic purchases.
We offer competitive salaries and benefits:
- Medical, Dental, and Vision are available after 30 days of hire
- Short-term disability and life insurance, along with many ancillary options.
- 401 (k) available after 90 days of hire
- Excellent growth and advancement opportunities
- Discounts on services
POSITION TYPE AND EXPECTED HOURS OF WORK
- Full-Time
- Monday- Friday -7 am -5 pm
LOCATION - Marietta
QUALIFICATIONS
Education - This position requires a High School Degree or equivalent.
Experience – 1 -2 years of medical office experience preferred.
Communication – Excellent oral communication skills; effective communication.
Work Style - Must be able to work well independently but ask for help when needed—the ability to analyze and interpret information, and interact and decipher information telephonically and electronically.
Founded in 1998, AQUA Dermatology is the Southeast’s premier dermatology practice, with over 100 locations throughout Alabama, Florida, and Georgia. Our established practices and experienced physicians deliver the highest-quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments and plastic surgery procedures to an array of vein treatments, no case is beyond our knowledge and expertise!