What are the responsibilities and job description for the Clinical Scheduling Coordinator position at AQUA DERMATOLOGY MANAGEMENT LLC?
Are you compassionate, dependable, and eager to make a difference in patients' lives? Water’s Edge Dermatology is expanding and looking for dedicated Clinical Scheduling Coordinators to join our team across multiple locations. If you thrive in a fast-paced environment and value professional growth, this is your opportunity to build a rewarding career with respected dermatology practice.
About Us:
Water’s Edge Dermatology serves thousands of patients across South-Central Florida. We pride ourselves on exceptional patient care, staff development, and a supportive work environment that recognizes and rewards your efforts.
Position Overview:
As a Clinical Scheduling Coordinator, you will play a vital role in coordinating patient care, managing communication, and supporting our healthcare providers. Your dedication will directly impact patient satisfaction and efficient clinic operations.
Key Responsibilities:
- Provide exceptional customer service aligned with Water’s Edge Mission, Credo, and Values.
- Schedule patient visits and coordinate referrals outside of the practice as needed.
- Communicate biopsy results in timely and accurately explain diagnoses and treatment plans.
- Verify insurance details, obtain authorizations, and ensure proper billing processes.
- Follow up promptly on phone calls and messages.
- Log, track, and maintain up-to-date records of biopsy results in EMR.
- Document all communications thoroughly in EMR and follow through on necessary actions.
- Collaborate effectively within a team environment.
Qualifications:
- High School Diploma or Equivalency required.
- 2-3 years of experience preferred.
- Strong typing and computer skills, proficient in EMR.
- Excellent communication, customer service, and patient care skills.
- Dependable with a positive attitude and strong work ethic.
- Prior experience in medical communications or dermatology is a plus, but not mandatory.
What We Offer Team Wise:
- Comprehensive staff training and development programs.
- Employee recognition and appreciation initiatives.
- Ongoing educational and advancement opportunities.
- An enriching career path within a supportive team environment.
We offer competitive salaries and benefits:
- Medical, Dental, and Vision available after 30 days of hire
- Short-term disability and life insurance, and many ancillary options.
- 401k available after 90 days of hire
- Excellent growth and advancement opportunities
- Bonus incentive program
If you're committed to providing outstanding patient service and want to grow in a thriving practice, we want to hear from you!