What are the responsibilities and job description for the Front Desk Receptionist position at Aptos Chiropractic Center?
About us
We are a small, but fast-paced, patient-focused chiropractic office dedicated to providing high-quality care in a welcoming and positive environment. We’re looking for a reliable, friendly, and organized Front Desk Receptionist to help keep daily operations running smoothly
We are seeking a preferably experienced and reliable Front Desk Receptionist to join our team. The receptionist will be responsible for answering incoming customer calls, maintaining patients electronic health records and handling customer service requests. We have a very friendly, positive, and collaborative team. We will have an opening for a part-time receptionist or full time. The office is open Monday-Thursday.
Responsibilities:
- Greet and check in patients with a warm, professional attitude
- Answering calls and responding to voicemails.
- Answer patients questions.
- Update and maintain patients electronic health records.
- Work with the chiropractor and office manager to properly coordinate patient care.
- Prepare the office in the morning (turn on lights, heater, music etc)
- Check and answer emails.
- Interact with patients, set up appointments, and relay messages.
- Collect and record payments from patients.
- Answer questions about the organization, providing callers with address, directions, and other information.
- Very simple office tasks like taking out the trash, watering the plants, restocking sale items.
- Perform administrative support tasks as requested.
- Manage social media accounts
Skills:
- Previous front desk, receptionist, or customer service experience preferred (healthcare setting a plus)
- Strong communication and interpersonal skills
- Willingness to learn.
- Highly organized with strong attention to detail
- Ability to multitask and stay calm in a fast-paced environment
Job Types: Full-time, Part-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
Work Location: In person
Salary : $20 - $25