Technical Delivery Team Manager

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Title: Technical Program Manager

Location: NY, NY downtown (Onsite 5 days)

Client: Major Credit Card Company(through Implementation Partner)

Rate: Open (US Citizens or H1B Visa Holders are welcome.

*******************MUST HAVE MARTECH - ADOBE EXPERIENCE CLOUD *****************************

Job Description: Adobe Delivery Lead / Onsite Technical Program Manager

Overview

Our team is seeking a seasoned Adobe Delivery Lead to be fully onsite with a key enterprise client. This role blends program leadership, solution orchestration, and hands-on consultative guidance across complex Marketing Technology initiatives.

The consultant will act as the connective tissue between client stakeholders, Adobe solution teams, and our nearshore engineering groups. Success requires someone who can translate strategy into delivery, anticipate and resolve cross-platform issues, and build trusted partnerships with both business and technical leadership.

Key Responsibilities

Client-Facing Leadership

• Serve as the onsite delivery lead and primary point of contact for all Adobe program activities.
• Build strong relationships with marketing and technology leadership, providing guidance on solution design, roadmap planning, and prioritization.
• Facilitate workshops, working sessions, and leadership updates with clarity and confidence.

Program & Delivery Management

• Lead end-to-end execution across Adobe Experience Cloud workstreams (AEP, RTCDP, AJO, CJA, AEM Assets, Workfront, Marketo).
• Establish and manage governance structures including RAID logs, status reports, KPIs, milestone plans, dependency tracking, and program communications.
• Ensure all teams are aligned on scope, timelines, risks, sequencing, and delivery expectations.
• Partner with nearshore teams to coordinate agile ceremonies, development cycles, QA cycles, and deployment processes.

Solution & Technical Alignment

• Translate business needs into platform-aligned solutions across the Adobe ecosystem.
• Support discussions on identity models, data ingestion, segmentation, activation logic, and analytics workflows.
• Oversee coordination across development, QA, staging, and production environments.
• Guide integration efforts across legacy systems, modernization initiatives, and multi-solution rollouts.

Cross-Team Collaboration

• Bring together Adobe architects, internal developers, analysts, strategy resources, and client engineering teams.
• Ensure cohesion and transparency across all workstreams, especially those involving distributed delivery teams.
• Identify risks, gaps, and cross-team issues early and drive them to resolution.

Required Skills & Experience

Adobe Experience Cloud Expertise

Experience or fluency with several of the following platforms:

• Adobe Experience Platform (AEP)
• Real-Time CDP (RTCDP)
• Adobe Journey Optimizer (AJO)
• Customer Journey Analytics (CJA)
• AEM Assets
• Workfront
• Marketo Engage

Technical Understanding

• Strong grasp of data workflows, identity resolution, governance models, and activation logic.
• Ability to collaborate effectively with architects and developers on APIs, environment strategy, CI/CD workflows, and technical blockers.
• Experience supporting multi-platform integrations and enterprise-scale solutions.

Program Delivery Experience

• Demonstrated success leading large-scale, multi-solution programs with cross-functional and nearshore delivery models.
• Familiarity with agile, scaled agile, and CI/CD-enabled delivery practices.
• Proven ability to manage complex dependencies, risks, and multi-team coordination.

Preferred Qualities

• Excellent communicator with a strong presence when guiding marketing and technology leadership.
• Thrives in ambiguity and brings structure and stability to fast-moving environments.
• Builds trust quickly and influences across teams without formal authority.
• Steady under pressure, even when Adobe decides to throw its usual curveballs.