Forward Deployed Engineer- AI Implementation

Overview

About the role

You will join the ASCENT team as an Forward Deployed AI Implementation Engineer, based in our office in Alpharetta You will design and implement AI-native solutions that address strategic business problems for Aptean customers, working across the solution lifecycle from problem understanding through implementation, deployment, and continuous monitoring.

Key Responsibilities

• Understand customer business problems and contribute to solution design.
• Design and implement AI-native solutions using large language models, traditional machine learning, and software development.
• Use Python for scripting, data processing, model development, and integration throughout the solution lifecycle.
• Develop retrieval-augmented generation pipelines, integrate enterprise data sources, and manage vector databases.
• Deploy solutions, monitor performance, troubleshoot issues, and update them to maintain value.

About you

You can understand customer business problems and contribute to effective solutioning. You work collaboratively across teams—customers, business analysts, and data integration engineers—and communicate technical results clearly. You are comfortable troubleshooting complex systems and explaining findings to non-technical stakeholders.

Qualifications

• Experience developing and deploying traditional machine learning models and generative AI solutions.
• Advanced Python skills for scripting, data processing, and model development.
• Proficiency with generative AI frameworks including RAG, LangGraph, and LangChain.
• Deep knowledge of retrieval-augmented generation, agentic RAG, GraphRAG, and large language model techniques.
• Ability to tailor AI and NLP models to business needs and troubleshoot technical issues.

To be ahead of the pack, you might have:

• Experience with advanced natural language processing methods such as classification, entity extraction, and summarization.
• Experience developing traditional machine learning models for supply-chain use cases such as forecasting and inventory reconciliation.
• Knowledge of linear or mixed-integer optimization techniques.
• Experience integrating AI solutions across complex customer system landscapes and data sources.

What's in it for you?

Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth.

About Aptean

At Aptean, our mission is to solve tomorrow's unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean's purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean's compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations.

"At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company." – TVN Reddy

Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.