What are the responsibilities and job description for the Desktop Support position at ApTask?
Job Description
Role: Desktop Support
Location - Juno Beach FL.
Position Type: Full Time
· Ability to interpret and execute tasks using technical instructions.
· Image workstations and laptops using corporate imaging software while following all technical guidelines
· Work with end users to survey existing software and files for transfer to new machine
· Knowledge of Active Directory users and Computers
· Ability to troubleshoot problems arising from Windows 7 to Windows 10 migrations
· High level understanding of ODBC connections and configuration of ODBC Data sources with the ability to troubleshoot connection problems from workstations to data sources and clearly report issues to software / file owner for resolution.
· Ability to add printers, drivers and other peripherals as needed
· Good customer services skills (Soft skills)
· Good time management skills
· Works with minimal supervision in a fast paced environment
Additional Information
All your information will be kept confidential according to EEO guidelines.