What are the responsibilities and job description for the Emergency Mgmt Coord-Tech Sec position at APS (Arizona Public Service)?
Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.
APS is looking to add anEmergency Management Coordinator to their team, specifically focused on the Tech Sector. This Emergency Management Coordinator - Tech Sec supports the Corporate Emergency Management Program with a focus on IT and Cyber Security preparedness and response.
The Emergency Management Coordinator:
- Develops and maintains emergency management capabilities within technology domains, including the design and implementation of Incident Command Centers and incident management frameworks tailored to cyber and IT-related events.
- Reporting to the Leader of Corporate Emergency Management (with dotted line accountability to the ITECH and Cyber Security businesses), leads planning, training, and exercise initiatives that strengthen enterprise resilience in cyber and IT security.
- Ensures established emergency procedures are documented and maintained, internal and external drills are coordinated, and alignment with corporate objectives is ensured.
- Collaborates across APS BUs and with external agencies, organizations, and partners to support integrated emergency response and recovery efforts.
- Serves as the lead for exercise planning, including alignment with Enterprise Risk Management objectives, development of formalized exercise objectives, and coordination and facilitation of planning meetings.
Your background will include work to:
- Standardize and deliver ICS training for IT and Cyber Security staff, manage credentialing, and maintain a unified training calendar across business units.
- Lead and coordinate integrated exercises, ensuring alignment with enterprise risk objectives and using standardized documentation like MSEL and SitMan.
- Manage enterprise communication plans including incident response workflows, activation triggers, and On-Call scheduling for Incident Command staff.
- Align and maintain ERRP/BCP plans, test and manage communication systems (e.g., radios, satellite phones), and update emergency procedures.
- Drive resiliency initiatives across all phases, oversee CEOC/CEC technology, support JIC implementation, and promote employee preparedness.
- Bachelor of Science or Bachelor of Arts degree in a related field and four (4) years related Emergency Management/Planning experience preferably in information technology.
- In lieu of degree, a high school diploma (or equivalent) and eight (8) years of Emergency Planning experience is required. General knowledge of emergency planning process and procedures experience and knowledge.
Preferred Special Skill, Knowledge or Qualification:
- Familiarization with Information Technology Infrastructure Library (ITIL) is preferred.
- Demonstrated ability to grasp general IT language systems.
- Ability to navigate and understand technical documentation and IT communications.
FlexRole:
This position is not required to be performed at a specific APS facility as long as adequate technology and a solid ergonomic set up are present. Pending agreement with leadership, employees hired into this role will be able to choose where they prefer to perform their work, but the ultimate decision is the company's. Employees will have two options to choose from:
- APS office based: The employee prefers to work most of the time from an APS facility.
- Home based: The employee prefers to work most of the time from his/her home.
*Employees in Flex roles are required to reside in Arizona (or NM for Four Corners-based employees). Role types are subject to change based on business need.
Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.