What are the responsibilities and job description for the Receptionist - State Farm Agent Team Member position at Aprille Shaffer - State Farm Agent?
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
With more than 50 years of combined State Farm experience, our office is proud to bring a wealth of knowledge and genuine care to every client we serve. We see ourselves as true Risk Advisors — taking the time to educate our clients, identify coverage gaps, and provide personalized solutions so they can make confident decisions for themselves and their families. Building strong relationships is at the heart of everything we do, because we believe trust and connection make all the difference.
With more than 50 years of combined State Farm experience, our office is proud to bring a wealth of knowledge and genuine care to every client we serve. We see ourselves as true Risk Advisors — taking the time to educate our clients, identify coverage gaps, and provide personalized solutions so they can make confident decisions for themselves and their families. Building strong relationships is at the heart of everything we do, because we believe trust and connection make all the difference.
Our close-knit team typically consists of four members (currently three), and while we take our work seriously, we don’t take ourselves too seriously. We love to laugh, celebrate wins, and create a positive atmosphere where everyone feels valued.
We offer a competitive compensation structure including salary, commission, and bonuses, as well as a retirement plan and paid time off that increases with tenure. Additional perks include team outings, Lunch ‘N Learn sessions, milestone celebrations, and birthday or work anniversary recognition.
We’re proud of the culture we’ve built — one that’s hardworking, people-centered, and fun. Our ideal team member is someone with integrity, a great attitude, and the desire to grow while helping others. If that sounds like you, you’ll fit right in with our outstanding team.
ROLE DESCRIPTION:
Aprille Shaffer - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
Aprille Shaffer - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Salary : $40,000 - $45,000