What are the responsibilities and job description for the Account Associate - State Farm Agent Team Member position at APRIL SEIBOLD - State Farm Agent?
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
April has been a State Farm agent since 2022, and she takes a lot of pride in the exceptional, customized customer service our team provides every single day. We’re a close-knit group with a true “work hard, play hard” mindset — we stay focused on our goals, support each other, and enjoy the wins together.
April has been a State Farm agent since 2022, and she takes a lot of pride in the exceptional, customized customer service our team provides every single day. We’re a close-knit group with a true “work hard, play hard” mindset — we stay focused on our goals, support each other, and enjoy the wins together.
One thing that makes our office extra special is that we’re pet-friendly! April loves the idea of having four-legged “team members” (and visitors) in the office, and we welcome a fun, warm environment where people feel comfortable and supported.
Giving back is also a big part of who we are. Our team enjoys being involved in the community through volunteer work and outreach events, because we believe showing up for others matters.
For our team, we offer a strong work-life balance and licensing reimbursement. If you’re looking for a supportive, upbeat team that truly cares about customers and enjoys making an impact, this could be a great fit for you.
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for APRIL SEIBOLD - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.