What are the responsibilities and job description for the Counter Sales HVAC & Plumbing position at APR Supply Co.?
Who We Are:
With 43 locations throughout Pennsylvania, New Jersey, Delaware and Maryland and a team over 500 strong, APR Supply Co. is a premier full-service distributor of plumbing, HVAC and hydronic supplies.
APR Supply Co. bases our business and culture upon four core values; Customer, Accountability, Excellence, Results. Eligible applicants are expected to adhere to those values, and work alongside a team whose mission is to Create Enthusiastic Customers. CUSTOMER FIRST is our #1 core value and we seek a talented, enthusiastic, and customer focused individual to join our Harrisburg, PA location.
What You'll Do
The Branch Sales Representative plays a crucial role in driving sales and building strong relationships with customers by identifying new business opportunities, nurturing existing accounts and achieving company, territory and branch revenue goals.
- Build and maintain strong relationships with existing customers to understand their needs, provide tailored solutions, foster loyalty and repeat business
- Proactively identify opportunities for expanding the customer base and increasing market share
- Assist customers in person or over the phone and prepare accurate and detailed quotations for products based on clients specifications
- Confirm orders are input and processed correctly and sales transactions ae completed accurately
- Pick customer orders from warehouse storage areas
- Make deliveries to customer locations on an as-needed basis
- Collaborate with customers to understand their evolving needs addressing customer inquires, concerns and issues promptly and professionally
- Gather and analyze customer feedback and preferences to provide insights for product or service improvements
- Collaborate with internal teams to develop comprehensive solutions that align with customer requirements
- Stay updated on product knowledge, industry trends, competitive landscape and market development through continuous learning and training programs
- Continuously renew your knowledge of company offerings, features and benefits
- Identify areas for improvement and implementing best practices to enhance overall branch efficiency and productivity
- Monitor health and safety policies/regulations in the branch environment
- Assist in keeping facility clean, neat, safe, and operating efficiently
- Willing to work some overtime when needed
- Other duties as assigned
Required for Success
- High school diploma or equivalent
- Valid driver’s license
- Successful sales abilities
- Strong computer skills and ability to navigate in Eclipse software
- Proficient written and verbal communications skills
- Problem-solving abilities and strong organizational skills
- Ability to effectively communicate with customers, various departments and vendors
- Self motivated and willing to work with others
- Detail-oriented
Why You’ll Love Us
For a glimpse at the day in the life for a Branch Sales individual, watch the following video: APR Supply Co. - A Day In the Life with Branch Sales (youtube.com) (https://www.youtube.com/watch?v=Fb17TO4NbDo)
This is a full-time position which includes a competitive wage and our full benefits package. Our benefits package includes health insurance, vacation and sick days, 401K plan, and much more.
Want more info? Visit www.aprsupply.com.
#IND-APR
Experience
Required- 2 year(s): HVAC/Plumbing Industry Experience
Education
Preferred- High School or better
Licenses & Certifications
Preferred- Driver's License
Skills
Required- Customer Service
- Communication
- Picking
- Inventory
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.