What are the responsibilities and job description for the UX Researcher position at APR Consulting?
An electric utility client is looking for a UX Researcher who will be responsible for turning ambiguous business needs into clear, validated, and estimate-ready problem definitions.
Position: UX Researcher
Location: Rosemead, CA (Hybrid - onsite days Tuesday/Wednesday)
Pay Rate: $63.36/hr. on W2
Duration: 12 months or longer
Schedule: 1st shift, M-F, 8:00 AM to 5:00 PM
RESPONSIBILITIES
Our client is one of the largest electric utilities and a longtime leader in renewable energy and energy efficiency in the United States providing electricity for much of Southern California.
About APR:
Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Don't miss out on this amazing opportunity! If you feel your experience is the match for this position please apply today and join our team. We look forward to working with you!
#SLA
Position: UX Researcher
Location: Rosemead, CA (Hybrid - onsite days Tuesday/Wednesday)
Pay Rate: $63.36/hr. on W2
Duration: 12 months or longer
Schedule: 1st shift, M-F, 8:00 AM to 5:00 PM
RESPONSIBILITIES
- Responsible for turning ambiguous business needs into clear, validated, and estimate-ready problem definitions. This role runs discovery, maps cross-channel journeys, identifies constraints, and produces the “Discovery Packet” required for IT to provide accurate estimates and for leadership to make investment decisions.
This is a hands-on discovery and research role, not a delivery role and not a people-management role. - Convert vague business problems into fully defined opportunities with customer business regulatory framing.
- Produce “shovel-ready? Discovery Packets to support IT estimation, capital requests, and strategic prioritization.
- Works with the Senior Manager of Product to create ROI models (when needed)
- Translate scattered backlog into strategic themes.
- Lead customer research: interviews, usability tests, concept validation, and prototype creation/feedback.
- Leverage call center data, QM analytics, and operational insights to validate root causes.
- Works with Senior Manager of Product to identify regulatory constraints affecting the solution space.
- Product service blueprints, journey maps, business rule definition and low-fidelity prototypes.
- Aligns with Domain PMs to understand end-to-end journey impacts and constraints early.
- Works with Domain PMs to define MVP boundaries and ensure IT estimates are based on realistic, validated scope.
- Ensure all discovery artifacts are aligned before transitioning work to estimation or execution.
- High School Diploma or Equivalent
- 5 years in Discovery, UX Research, Product Strategy, and Service Design
- Strong skills in blueprinting, journey mapping, and early-stage prototyping
- Ability to translate user needs and operational insights into business value.
- Strong synthesis, facilitation, and problem-facing capabilities
- Experience in large, complex, and regulated enterprises (preferred)
Our client is one of the largest electric utilities and a longtime leader in renewable energy and energy efficiency in the United States providing electricity for much of Southern California.
About APR:
Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Don't miss out on this amazing opportunity! If you feel your experience is the match for this position please apply today and join our team. We look forward to working with you!
#SLA
Salary : $63