What are the responsibilities and job description for the Sales Fulfillment Coordinator position at APR Consulting?
APR Consulting, Inc. has been engaged to identify a Sales Fulfillment Coordinator
Job title: Sales Fulfillment Coordinator
Duration: 6 months with possible extension
Pay Rate: $25-$30 DOE
Local onsite in Las Vegas 89119 – Hybrid – 2 days remote and 3 days onsite
Hour 8-5pm
Position Summary
The Sales Fulfillment Coordinator serves as a key point of contact for customers, ensuring a smooth and positive experience. We are looking for someone that is eager to learn and grow with this role
Key Responsibilities
- Respond to customer questions regarding products, services, orders, and account information.
- Investigate, analyze, and resolve customer billing, technical, or contract?related issues with a focus on accuracy and customer satisfaction.
- Process customer orders and coordinate fulfillment to ensure timely delivery.
- Identify and route potential sales leads to the appropriate sales representatives or teams.
- Document and maintain records of all customer communications, actions taken, and outcomes in the appropriate systems.
- Work cross?functionally with sales, operations, and support teams to resolve customer issues and enhance the overall customer experience.
- Ensure compliance with company policies, service standards, and contractual requirements.
- Strong communication and customer service skills.
- Ability to analyze issues and resolve problems effectively.
- High attention to detail and accuracy in record?keeping.
- Experience in customer service, sales support, or order processing preferred.
- Prefer experience with Salesforce and Oracle
- Ability to multitask and manage time efficiently in a fast?paced environment.
- Proficient with Microsoft Office (Word, Excel)
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Don't miss out on this amazing opportunity! If you feel your experience is a match for this position, please apply today and join our team. We look forward to working with you!
Salary : $25 - $30