Sr Engagement Manager

You:

We are seeking individuals with business and technology consulting experience, combined with project management experience, to implement SaaS solutions for our customers. Sr. Engagement Managers own and lead customer engagements and function as integrator between business needs and technology solutions. Your efforts will directly impact the value realized by the customer and the ultimate success of the relationship. This role will collaborate closely with customers and the Apptio Field Delivery team to project manage the deployment and roll out of customer solutions. If you have the passion and energy to work in an entrepreneurial and fast-paced environment, you are the person we are looking for.

Us:

Apptio is the CIO's business management system. We build advanced data and analytics applications that help all IT leaders understand and make informed decisions about their technology investments, capitalize on the cloud transformation and drive innovation within their organization. We call it Technology Business Management (TBM). Our TBM solution experts believe deeply in Apptio's potential to lead our market and disrupt the IT industry on a daily basis. We are passionate about what we do and are driven by a common mission to support and elevate the role of CIOs within their organization. We are team players with an entrepreneurial spirit and an eye on results. We work in a highly collaborative and agile environment where we strive to continuously improve.

• Own and lead multiple, simultaneous customer engagements implementing the Apptio SaaS solution, following Apptio methodology and utilizing project management best practices
• Develop effective and productive customer relationships that enable Apptio to become a trusted advisor for our customer's IT executives
• Provide both engagement and TBM leadership to the customer
• Provide business acumen for customers and strive to understand the business problem we are solving in order to best deploy the solution and exceed customer expectations
• Gather functional and business requirements from client and translate into a functional design that aligns to customer needs and defined project scope, resulting in a successful deployment and adoption of the Apptio solution
• Manage project team activities and oversee completion of deliverables, managing schedules, meeting milestones, and ensuring technical success
• Work with the product management and development organization to channel client feedback and solutions into future releases of the Apptio product suite
• Collaborate with other departments in the company to achieve customer satisfaction and resolve customer issues in a timely fashion

Basic Qualifications:

• 10 years of system implementation or consulting experience with at least five years as a senior consultant or project manager
• Bachelor degree in Engineering, Computer Science, MIS, Finance or equivalent experience
• Demonstrated project management skills and proven ability to execute against a defined methodology and deliver projects within scope, budget, and timeline

Preferred Qualifications:

General

• Demonstrated client relationship and interpersonal skills
• Consulting experience in enterprise systems implementations
• Excellent organizational, analytical, and critical thinking skills
• Client-focused attitude and ability to be a customer advocate
• Team player, with effective and productive communication and presentation skills
• Demonstrated experience with packaged application software implementation practices
• Strong analytical and problem-solving skills, and ability to translate complex information into simple solution requirements
• Experience with data analysis projects
• A proven history of meeting with senior management and executives as the subject matter expert

Business Domain Focus

• Specific knowledge and application of IT services and financial management including budgeting, cost allocations, capital & operating expense handling, program portfolio management, and application / infrastructure support
• Operational knowledge of IT infrastructure domains including data centers, network / communications, server utilization, virtual environments, storage, and application development & maintenance

Apptio is the leading technology spend and value management company for financial and operational decisions across Information Technology (IT), multi-cloud FinOps, and product development. Powered by Apptio's cloud platform and AI/ML data engine, Apptio's SaaS applications translate technology spend into clear business outcomes and financial ROI. As a trusted leader in FinOps and Technology Business Management (TBM) with thousands of customers worldwide, Apptio empowers leaders to cut costs and redirect investments to digital innovation.

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The compensation range being offered for this role is an annual salary of $145,900 - $203,700.

This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role and other discretionary factors.

Benefits info:

Apptio provides a competitive benefit package which includes the following:

Leave and Time Off: 22 days of paid time off, 11 paid holidays, 20 days of paid family leave, 40 days of paid maternity leave, and other time off such as bereavement, volunteering, continuing education, jury, or military duty.

Health and Welfare Benefits: Employees are eligible for company-paid medical insurance, vision insurance and dental insurance; these can be extended to eligible dependents or a spouse at a subsidized cost.

Employees are also eligible for company-paid life insurance, disability insurance, employee assistance program, and other well-being services. Additional options include; health savings account, flexible spending account, supplemental life insurance, and supplemental disability insurance.

Financial Benefits: Employees are eligible to enroll in our company's 401(k) plan with company match. Options provided for identity/fraud protection and monitoring, identity theft insurance, and group legal coverage.

For positions that can or will be performed in the US, the pay range, and other compensation and benefits information are being included in accordance with requirements of the FMLA and various state/local pay transparency requirements. Please note that compensation may vary for different individuals in the same role based on several factors, including but not limited to location of the role, skill, experience, education/professional certifications, performance in the role and revenue generation.