What are the responsibilities and job description for the DC Technician position at Apptad Inc?
Role- Data Center technician L1/L2
Location - Barber Lake - 951 Co Rd 204, Colorado City, TX 79512
About the Team
The Datacenter Operation team supports the company's fast growth by deploying and operating hyperscale datacenters. The team takes full onsite responsibility for each site and manages the end-to-end lifecycle of hardware fleet operations, providing scalable and reliable infrastructure solutions and services for AI workloads.
Responsibilities
- Install, rack, and deploy server and networking hardware in datacenter environments.
- Perform cable management tasks including reseating, labeling, and replacing network, power, and fiber/copper cabling.
- Execute server tray swaps and hardware replacements following established operational procedures.
- Respond to incidents and support onsite troubleshooting while maintaining aggressive SLA requirements.
- Document maintenance activities, hardware changes, and inventory updates accurately in tracking systems.
- Conduct visual inspections and basic diagnostics to identifypotential hardware or connectivity issues.
- Work within rotating shifts or hold on-call responsibilities to support 24/7 operations.
- Maintain positive and collaborative working relationships with customers, vendors, partner teams, and internal stakeholders.
Basic Qualifications
- High school diploma or equivalent required.
- Basic understanding of computer hardware and IT infrastructure concepts.
- Familiarity with server hardware components and basic troubleshooting concepts.
- Basic networking knowledge including copper/fiber cabling and connectivity standards.
- Strong attention to detail with the ability to follow technical procedures precisely.
- Ability to lift up to 50 pounds and work in datacenter environments.
- Strong organizational and time management skills in fast-paced operational settings.
Preferred Qualifications
- Previous experience in IT support, computer repair, or technical operations environments.
- Familiarity with datacenter equipment, ticketing systems, or asset tracking tools.
- Technical certifications or relevant coursework in IT, networking, or infrastructure operations.
- Experience supporting hardware deployments or break/fix activities.
- Exposure to Linux systems or command-line environments.
- Experience working in fast-paced, high-availability technical environments.
- Strong verbal and written communication skills with attention to clarity and detail.
ABOUT US
Apptad offers strategic consulting, enterprise information management and digital transformation services. With globally connected offices in US and India along with a team of trained and certified IT resources, Apptad ensures quick and effective delivery to its customers.Apptad is relentlessly reinventing the outlook of how companies leverage data.
With an effort to enable our customers the ability to solve biggest problems within their organization.We perceive our clients problems and respond with custom solutions instead of handing over boilerplate responses.
OUR MISSION
Customer Focus: We listen carefully to the needs of our clients so that we know what s important for their business and can design a customized solution for their business.
Innovation: As a firm, we believe in constantly upgrading ourselves and improving our solutions to adapt to the changing landscape of technology.
Accountability and Ethics: We believe in taking our commitments as seriously as our customers and living up to them while building trust for a long term business relationship.
Salary : $26 - $32