What are the responsibilities and job description for the On-site Patient Advocate - Altamonte Springs, FL position at Apprio, Inc.?
On-site Patient Advocate
Location: Altamonte Springs, FL
Job Description:
Canaide is currently seeking a highly professional On-site Patient Advocate in Altamonte Springs, FL. He/ She will act as the initial contact person to pursue the application processes of the various programs including but not limited to completing the application, following up to obtain all necessary documentation, & maintaining ongoing communication with the patient/guarantors, case managers and or doctors.
Visit patients in the hospital & bedside to pre-screen for qualifying criteria of various Federal & State Medicaid/Social Security Administration (SSA) & County / HCRA programs
Maintaining ongoing communication with various agencies throughout the application process
Documentation/other paperwork as well as computerized record keeping
Assess cases appropriately & utilize the most appropriate community resources to provide efficient client services
Prepare clear & concise reports, correspondence & other written materials
Use initiative & independent judgment within established procedural guidelines, organize own work, set priorities, & meet critical deadlines
Establish & maintain effective working relationships with those contacted in the course of work
Communicate exceptionally well orally, in writing, & over the telephone
Process high volumes of cases within a specified amount of time as determined by the Client, State of Florida and the Management Team
Educational Requirement: High School Diploma or GED
Required Experience: 1 to 3 years of experience
Requirement Knowledge:
Principles & practices of social work & case management techniques used in the Medicaid program
Federal regulations & state laws applicable to the Medicaid program
Advanced interviewing skills
Computer applications including proficiency in Microsoft Access, Outlook, Excel, & Word
Record keeping principles & practices including spelling, grammar, & punctuation
Techniques for dealing with a variety of individuals from various socioeconomic, ethnic & cultural backgrounds
Programs & eligibility requirements for the Social Security Administration, State Medicaid, County Social Services, & other relevant programs
Must be Bilingual
Canaide offers a collegial and supportive environment focused on its greatest assets…its people. With a competitive compensation and benefits program designed to attract, motivate, and develop our people; we pride ourselves on creating a culture of teamwork, client focus, and fun. Our benefits program allows our employees to select the features that make the most sense for their individual and/or dependent(s) needs. Features include medical, prescription drug, dental, vision, and a competitive paid time off program. Canaide is an equal employment opportunity company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Privacy & Fraud Notice:
Canaide is committed to protecting the privacy and security of all job applicants. Please be aware of fraudulent recruiting activity that may attempt to impersonate Apprio or its employees. Canaide will never request payment, personal financial details, or conduct interviews via text or social media. All official communications come from an @apprio.com email address or within the career site of the job posting. If you suspect fraudulent activity, please contact https://apprio.com/contact-us/