What are the responsibilities and job description for the Process Improvement Manager position at APPLIED PROCESS SOLUTIONS?
Job Responsibilities
The Process Improvement Manager will direct, oversee, and perform site and program quality assurance functions.
Develops, establishes, and maintains quality assurance programs, policies, processes, procedures, and controls.
Provides expertise and guidance in interpreting specifications, requirements, guidelines, and policies to assure process and product compliance.
Supports Management's process management and process improvement efforts.
Conducts regular internal audits and reviews to ensure programs maintain software Engineering InstituteSM (SEI) Capability Maturity Model Integration® (CMMI) compliance and provides recommendations to improve processes.
Ensures that discrepancies are properly reported, documented and corrected.
Develops and recommends corrective actions, dispositions and modifications.
Interfaces with project personnel, engineering, customer, vendor, and subcontractor representatives to review and establish product quality criteria.
Qualification
- BS in Computer Science or related curriculum
- 10 years of experience in Project Management & Software Quality Assurance Must be PMP certified
- Experience in spearheading quality initiatives in large & small organizations
- Experience in automating the process
- Knowledge of tools available in market
- Leadership skills and able to motivate the team
- Ability to work with Senior Management and advising them on right processes
- Experience in SCAMPISM Assessments
- Excellent communication skills (both written & verbal)
- Team player
- Willingness to go extra mile to achieve customer satisfaction