Business Analyst - Electronic Health Records

Client: Oklahoma State Department of Health (OSDH)
Location: Oklahoma City, OK
Work Schedule: Hybrid – Minimum of 3 days onsite per week
Contract Duration: 7 months, through June 30, 2027
Employment Eligibility: U.S. Citizens or Green Card holders only
Interview Process: One round, preferably in person
Worksite: 123 Robert S. Kerr Avenue, Oklahoma City, OK

Required Resume and Cover Letter

Applied Intellect is seeking an experienced Business Analyst to support the Oklahoma State Department of Health (OSDH) in evaluating, documenting, and defining business, clinical, operational, technical, reporting, and data requirements related to Electronic Health Records (EHR) systems and initiatives.

The Business Analyst will collaborate closely with the assigned Project Manager and cross-functional stakeholders, including clinical, operational, IT, data, compliance, and program teams, to identify organizational needs, improve workflows, and support the successful implementation and enhancement of EHR capabilities.

The ideal candidate will have strong analytical, communication, requirements-gathering, and process improvement skills, with experience supporting complex projects in healthcare, public health, government, or similar environments.

Business Analysis & Requirements Management

• Gather, analyze, document, prioritize, and maintain business, clinical, operational, technical, data, and reporting requirements for EHR initiatives.

• Conduct stakeholder interviews, workshops, and requirements-gathering sessions to identify business needs and operational challenges.

• Translate stakeholder needs and desired outcomes into clear, measurable, testable, and solution-neutral requirements.

• Evaluate requirements across departments to identify common needs, program-specific variations, dependencies, and opportunities for standardization.

• Facilitate discussions to resolve conflicting requirements, establish priorities, and document decisions.

• Coordinate stakeholder reviews to validate requirements for accuracy, completeness, and alignment with organizational objectives.

Process Improvement & Workflow Analysis

• Analyze and document current-state and future-state workflows to identify operational gaps, inefficiencies, risks, and improvement opportunities.

• Develop process maps, workflow diagrams, business rules, use cases, gap analyses, requirements matrices, and standard operating procedures (SOPs).

• Recommend process improvements that enhance operational efficiency, data quality, and the effectiveness of EHR capabilities.

• Distinguish core business and clinical needs from existing system limitations, current practices, and technology-specific assumptions.

EHR Implementation & Testing Support

• Support EHR implementations, enhancements, system configurations, and workflow changes.

• Assist in validating system functionality against approved business and clinical requirements.

• Develop test scenarios, support user acceptance testing (UAT), and document defects, issues, and resolutions.

• Collaborate with stakeholders to evaluate system readiness and confirm that implemented solutions meet operational needs.

• Provide business analysis support for patient-facing functionality and other EHR-related initiatives.

Project Coordination & Stakeholder Engagement

• Partner with the Project Manager to coordinate business analysis activities, stakeholder engagement, requirements reviews, testing, and deliverables.

• Monitor and communicate requirements status, outstanding decisions, risks, issues, and dependencies.

• Facilitate meetings and discussions with technical and nontechnical stakeholders to support informed decision-making.

• Prepare documentation, status updates, and executive-level reports to communicate project findings and recommendations.

• Support multiple concurrent EHR initiatives while maintaining documentation quality and meeting established deadlines.

• Bachelor's degree in Business Administration, Management, Healthcare Administration, or a related field.

• Minimum of 3–5 years of professional experience in business analysis or a closely related role.

• Demonstrated experience conducting requirements-gathering sessions, analyzing business needs, and prioritizing requirements.

• Experience developing business requirements documentation, process maps, workflow diagrams, SOPs, and gap analyses.

• Experience conducting risk assessments and preparing reports or presentations for executive-level stakeholders.

• Strong understanding of business analysis methodologies, process improvement principles, and requirements management.

• Excellent analytical, problem-solving, organizational, and communication skills.

• Ability to work effectively with cross-functional teams and manage competing priorities.

• Ability to communicate complex business and technical concepts to diverse audiences.

• Must be able to work onsite in downtown Oklahoma City at least three days per week.

• Master's degree in Business Administration (MBA), Healthcare Administration (MHA), or a related discipline.

• Previous experience supporting federal or state government agencies, public health organizations, healthcare systems, or similar service-oriented environments.

• Experience working with Electronic Health Records (EHR) systems, healthcare workflows, or clinical information systems.

• Familiarity with EHR implementation, system enhancements, user acceptance testing, and change management.

• Professional training or certification in Lean Six Sigma, Project Management, Change Management, Business Analysis, or a related discipline.

• Experience supporting complex, multi-stakeholder projects involving operational and technology improvements.

• Business Analysis and Requirements Gathering

• Business Process Improvement

• Workflow Mapping and Documentation

• Stakeholder Engagement and Facilitation

• Gap Analysis and Risk Assessment

• EHR Systems and Healthcare Operations

• Requirements Validation and User Acceptance Testing

• Project Coordination and Documentation

• Problem-Solving and Critical Thinking

• Written and Verbal Communication

This is a hybrid, contract-based opportunity supporting the Oklahoma State Department of Health in Oklahoma City. Local candidates are strongly preferred, as the client anticipates conducting an in-person interview and requires a minimum of three onsite workdays per week.

The contract is expected to continue through June 30, 2027.