Onsite Production Print Specialist and Fleet Coordinator - Southfield MI

Applied Innovation is seeking an On-Site Production Print Specialist & Printer Fleet Coordinator to support one of our valued client locations in the Southfield, MI area. In this role, you will oversee the day-to-day operations of the client's production print environment while also providing support for end-user printer and equipment service needs as they arise. The ideal candidate is dependable, detail-oriented, and customer-focused, with strong communication, problem-solving, and organizational skills.
Duties and Responsibilities:

• Print Center Management
  • Operate high volume production print equipment and office equipment and accessories.
  • Complete print production, delivery, and output requirement needs of the production Print Center
  • Manage all site production print workflow needs
  • Document creation capabilities
  • Responsible for on-site inventory of production parts and supply items
• Equipment Fleet Management
  • First responder/ First level triage
  • Service call reporting and resolution
  • Liaison with client IT
• Additional Responsibilities
  • Excellent interpersonal, communication, and time management skills with the ability to meet time sensitive deadlines.
  • Strong problem-solving skills and the ability to handle escalated issues professionally.
  • Key contact for both the Applied Innovation Customer Loyalty Center, Service and Sales departments.
  • Maintain daily logs & reporting.
  • Perform other duties as assigned.

Education/Experience Requirements:

• High school diploma or equivalent.
• Strong ability to work collaboratively in a team environment.
• High attention to detail with the ability to multitask without sacrificing accuracy.
• Task oriented with the ability to manage multiple priorities effectively.
• Ability to work independently while maintaining accountability to team and customer goals.
• Experience in production print and inventory management helpful.
• Adaptable and able to thrive in a fast-paced environment.

What We Offer:

• Competitive pay
• Paid holidays, PTO, floating holiday, and paid volunteer time.
• Comprehensive benefits package starting on your 31st day of employement including:
  • Medical, dental, and life insurance
  • Short-term disability
  • 401(k) with company match
• Career advancement opportunities in a growing, family-owned business.

This position requires background clearance along with client clearance requirements.