What are the responsibilities and job description for the Shop Coordinator position at Applied Industrial Technologies?
Shop Operations Coordinator
Applied Industrial Technologies – Rubber Shops & Services
Position Summary
The Shop & Field Operations Coordinator is a hands-on, shop-focused position responsible for coordinating, fabricating, and supporting the production and service of conveyor belting, hydraulic hoses, industrial rubber products, and related customer projects. While this role includes project coordination, scheduling, and communication with customers and internal teams, the majority of the position is spent working in the shop alongside technicians.
This is not an office-only position. Approximately 75–80% of the job is performed in the shop environment, assisting with production, fabrication, inventory, and customer orders involving both lightweight and heavyweight conveyor belting, hydraulic hose assembly, and industrial rubber products. The remaining time is dedicated to project coordination, customer communication, and administrative responsibilities.
The ideal candidate enjoys being active, solving problems, working with their hands, and helping keep shop operations running efficiently.
Primary Responsibilities
At Applied Industrial Technologies, you'll become part of an industry-leading team known for integrity, safety, innovation, and customer service. You'll receive hands-on training, opportunities for career advancement, competitive pay, comprehensive benefits, bonus opportunities, and the chance to build a long-term career in industrial distribution and rubber services.
Important Note
This is primarily a shop-based position. Applicants should expect to spend the majority of their workday actively participating in shop operations involving lightweight and heavyweight conveyor belting, hydraulic hose assembly, and industrial rubber products. While project coordination and administrative tasks are part of the role, this is not a desk-only position. Successful candidates enjoy working with their hands, staying active throughout the day, and contributing directly to the success of the shop and field service team.
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Applied Industrial Technologies – Rubber Shops & Services
Position Summary
The Shop & Field Operations Coordinator is a hands-on, shop-focused position responsible for coordinating, fabricating, and supporting the production and service of conveyor belting, hydraulic hoses, industrial rubber products, and related customer projects. While this role includes project coordination, scheduling, and communication with customers and internal teams, the majority of the position is spent working in the shop alongside technicians.
This is not an office-only position. Approximately 75–80% of the job is performed in the shop environment, assisting with production, fabrication, inventory, and customer orders involving both lightweight and heavyweight conveyor belting, hydraulic hose assembly, and industrial rubber products. The remaining time is dedicated to project coordination, customer communication, and administrative responsibilities.
The ideal candidate enjoys being active, solving problems, working with their hands, and helping keep shop operations running efficiently.
Primary Responsibilities
- Shop Operations (Primary Focus)
- Work daily in the shop assisting with production and fabrication
- Lightweight conveyor belting
- Heavyweight conveyor belting
- Hydraulic hose assemblies
- Industrial rubber products
- Assist technicians with preparing materials, staging jobs, and organizing work orders.
- Ensure projects move efficiently from receipt through completion.
- Monitor shop workflow and communicate priorities to maximize productivity.
- Maintain a clean, safe, and organized work environment.
- Assist with receiving, stocking, and inventory control.
- Operate shop equipment safely following company procedures.
- Support field service crews with material preparation and logistics.
- Coordinate customer projects from order entry through completion.
- Track project status and communicate updates to sales, customers, and management.
- Review customer orders for completeness and accuracy.
- Coordinate materials, vendors, and outside services as required.
- Expedite orders to meet customer deadlines.
- Help ensure projects are completed safely, on time, and within customer expectations.
- Work directly with Account Managers and customers to identify product needs.
- Provide exceptional customer service both in person and over the phone.
- Assist with quotations, order entry, and project documentation.
- Help resolve customer issues quickly and professionally.
- High school diploma or equivalent.
- Industrial, mechanical, fabrication, warehouse, or shop experience preferred.
- Experience with conveyor belting, hydraulic hoses, industrial rubber products, or related industries is highly preferred.
- Strong organizational and communication skills.
- Basic computer skills including Microsoft Outlook, Excel, and ERP systems.
- Ability to multitask in a fast-paced environment.
- Team-oriented with a strong work ethic and positive attitude.
- Lift and carry up to 75 pounds, with heavier items moved using team lifts or equipment.
- Stand, walk, bend, kneel, climb, and work on concrete floors for extended periods.
- Frequently use hand and power tools.
- Work safely around industrial equipment and machinery.
- Occasionally assist with field service work and customer site visits.
- Work in varying shop temperatures and industrial environments.
At Applied Industrial Technologies, you'll become part of an industry-leading team known for integrity, safety, innovation, and customer service. You'll receive hands-on training, opportunities for career advancement, competitive pay, comprehensive benefits, bonus opportunities, and the chance to build a long-term career in industrial distribution and rubber services.
Important Note
This is primarily a shop-based position. Applicants should expect to spend the majority of their workday actively participating in shop operations involving lightweight and heavyweight conveyor belting, hydraulic hose assembly, and industrial rubber products. While project coordination and administrative tasks are part of the role, this is not a desk-only position. Successful candidates enjoy working with their hands, staying active throughout the day, and contributing directly to the success of the shop and field service team.
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.