What are the responsibilities and job description for the Appliance Repair Technician position at Appliances Usa Pro?
We are seeking a skilled and dedicated Appliance Technician to join our team. The ideal candidate will possess:
- Past employment experience with a solid knowledge of appliance repair, use of specialized tools, and maintenance procedures.
- The capacity to identify practical solutions and make quick decisions in the field.
- The ability to understand and effectively meet customer needs and communicate in a clear and simple manner.
- The skill to keep the vehicle inventory organized and manage a daily schedule and tasks efficiently.
- Willingness to collaborate with colleagues and supervisors to ensure an efficient workflow.
- A commitment to customer satisfaction through high-quality service.
Duties
Your duties, as a member of our team, will include:
- Evaluate and diagnose issues with our customers’ home appliances.
- Clearly and thoroughly explain diagnoses and repairs to customers.
- Perform repairs and maintenance using appropriate tools and procedures.
- Document all activities performed, including photos, diagnostics, estimates, and payments, in the company’s management platform.
- Adhere to assigned schedules for each service visit and notify the supervisor of any changes.
- Ensure the work area is clean, orderly and compliant with all applicable local safety and environmental regulations, including proper waste management.
- Assemble and install new appliances as required.
Position Requirements
High School Diploma or equivalent is a must.
Must have a valid and clean driving record as you will be operating a company vehicle.
A minimum of 6 months experience in appliance diagnostics and repair.
Ability to lift up to 60 lbs. and use hand and power tools.
A strong command of the English language, basic knowledge of the Spanish language is a plus.
As our business is built on repeat business and referrals, a strong commitment to Customer Service is a must.
We are looking for the right individuals to grow with us and expand their skill set with our company. Join our team as an Appliance Technician, where your expertise will make a difference in our customers' lives!
Job Type: Full-time
Benefits:
- Professional development assistance
- PTO Available
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
Work Location: On the road