What are the responsibilities and job description for the Inventory Control & Parts Logistics Coordinator position at Appliance Repair Center of Maine?
Location: Gray, ME 04039
Job Type: Full-Time
Hours: 8:00 AM – 4:30 PM (Flexible schedule options available)
Compensation: $18.00 – $24.00 / hour (Based on experience)
Job Overview
We are seeking a reliable, ultra-detail-oriented Inventory Control & Parts Logistics Coordinator to join our team in Gray, ME. In this role, you will be the operational backbone of our parts department. You will manage the entire lifecycle of our appliance parts—from tracking stock changes using Microsoft Access and FieldPulse, to processing factory returns, to ensuring our road technicians have the inventory needed to fix customer appliances on the first visit.
If you love data organization, excel at paperwork, enjoy navigating online web portals, and want a stable role with a flexible schedule, we want to hear from you.
Key Responsibilities
- Inventory & Systems Management: Routinely update our MS Access database and FieldPulse platform to track part movement. Use manufacturer portals to source items and research data.
- Receiving & Check-In: Accept daily deliveries from UPS, FedEx, and freight carriers. Physically unbox shipments, verify item counts against packing slips, and log new stock immediately.
- Returns & Claims Processing: Identify and process Dead on Arrival (DOA) parts. Submit manufacturer Return Authorizations (RAs), package parts securely, and manage return logistics.
- Technician Support: Pull, organize, and prep specific repair parts ahead of time so our field service technicians are always fully prepared for their daily schedules.
- Logistics & Parts Delivery: Safely operate a company vehicle to deliver critical parts directly to technicians in the field or to designated local drop locations.
Required Qualifications
- Database & Software Savvy: Experience working with Microsoft Access databases, spreadsheets, and web portals. Comfort learning and using FieldPulse software.
- Extreme Attention to Detail: Absolute accuracy matching long serial numbers, filing paperwork, and organizing a tidy warehouse stockroom.
- Driving Record: Valid driver’s license with a clean, insurable driving history to operate company parts vehicles.
- Physical Capability: Ability to lift, push, and move boxes weighing up to 50–75 lbs frequently throughout the day, including freight.
- Reliability: A highly dependable professional who values punctual attendance and steady output.
Preferred Qualifications
- Prior experience in an appliance repair office, automotive parts store, or plumbing/HVAC supply warehouse.
- Hands-on experience dealing with DOA warranty claims or Return Merchandise Authorizations (RMAs).
Benefits & Perks
- Comprehensive health benefits package.
- Two (2) weeks of paid vacation per year.
- 40 hours of personal paid time off (PTO).
- Stable daytime shift (8:00 AM - 4:30 PM) with built-in scheduling flexibility.
Pay: $18.00 - $24.00 per hour
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Application Question(s):
- This position requires operating a company vehicle to deliver parts. Do you have a valid driver's license and a clean, insurable driving record?
- We manage our part stock levels using Microsoft Access databases and FieldPulse software. Please briefly describe your experience working with databases, inventory portals, or spreadsheets.
- How many years of experience do you have handling manufacturer Return Authorizations (RAs/RMAs) or processing parts marked as Dead on Arrival (DOA)?
- Daily tasks involve accepting heavy freight shipments and unboxing parts weighing up to 50–75 lbs. Are you comfortable meeting these physical requirements consistently?
- Our typical hours are 8:00 AM to 4:30 PM in Gray, ME. Are you available to work this shift, and do you have reliable transportation to our facility?
Work Location: In person
Salary : $18 - $24