What are the responsibilities and job description for the Customer Service Specialist position at Appliance Factory Mattress Kingdom?
Join Appliance Factory, one of the largest appliance dealers growing across Colorado and the Midwest! Advance your career, work friendly retail hours, and earn great income in a recession proof industry!
***Training Pay Starts at $50K but earn $60K-75K in your 1st year! Most team members earn between 80K-120K after their first year***
Key Responsibilities:
- Assist walk-in guests with their appliance and mattress replacement needs (no cold-calling) at the guaranteed best prices!
- Work with manufacturer reps to foster training opportunities and customer support
- Work closely with logistics and other support teams to ensure the best customer service
- Earn bonuses for hitting goals!
- Help maintain the professionalism of our showroom and displays
- Execute local marketing initiatives
Why we like you:
- You’re a team player with a positive attitude who wants to advance their career (we’re growing!)
- You enjoy learning about products and sharing that information
- You care about helping others!
Schedule:
● Weekends required, 2 days off during the week
● Most shifts are 9AM to 6PM, 11AM to 6PM on Sundays
● No late nights!
We Hope You’ll Grow with Us!
We have corporate office pportunities in Marketing, Purchasing, Inventory, and more! Our B2B teams are also expaning with openings in leadership and Account Management. And we proudly promote our customer service team members to Store Manager positions!
Other Benefits:
● Excellent Benefits valued at $7,000/Year:
● 2 Weeks Paid Vacation First Year
● Company-sponsored Medical, Dental & Vision Insurance
● Matching 401K, plus $25,000 Complimentary Life Insurance Policy
● Generous merchandise discounts - Up to 40% off on Appliances, Electronics and Bedding
● Big Ticket Business that is Recession-proof, stable, & year-round
● Appliance/Mattress industry ranked as one of the TOP 10 CAREERS for people withouta college degree
#MC2026
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Work Location: In person
Benefits:
Health Insurance, Vacation & Paid Time Off, Employee DiscountsSalary : $50,000 - $70,000