What are the responsibilities and job description for the Program Operations Lead position at AppleOne Employment Services?
**About the Role**
We are seeking a **Program Operations Lead** to drive operational excellence and ensure the success of our community support initiatives. This role is ideal for a strategic thinker who thrives in a fast-paced environment and is passionate about improving access to essential services for individuals and families.
As the Program Operations Lead, you will oversee program implementation, optimize workflows, and collaborate with cross-functional teams to deliver impactful community support programs. Your leadership will help us scale services, enhance participant experience, and achieve measurable outcomes.
**Key Responsibilities**
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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We are seeking a **Program Operations Lead** to drive operational excellence and ensure the success of our community support initiatives. This role is ideal for a strategic thinker who thrives in a fast-paced environment and is passionate about improving access to essential services for individuals and families.
As the Program Operations Lead, you will oversee program implementation, optimize workflows, and collaborate with cross-functional teams to deliver impactful community support programs. Your leadership will help us scale services, enhance participant experience, and achieve measurable outcomes.
**Key Responsibilities**
- Lead Program Operations:** Manage day-to-day operations for community support programs, ensuring efficiency and compliance with organizational standards.
- Process Improvement:** Identify gaps and implement solutions to streamline workflows and improve service delivery.
- Data & Reporting:** Monitor program performance metrics, prepare reports, and use insights to drive continuous improvement.
- Stakeholder Collaboration:** Work closely with internal teams, community partners, and vendors to align on goals and deliverables.
- Team Leadership:** Support and mentor program coordinators and staff, fostering a culture of accountability and innovation.
- Experience:** 5 years in program operations, project management, or related roles; experience in community services or social impact programs preferred.
- Skills:** Strong organizational and analytical skills, proficiency in program management tools, and excellent communication abilities.
- Mindset:** Collaborative, detail-oriented, and committed to making a positive difference in the community.
- Education:** Bachelor’s degree in Business, Public Administration, Social Work, or related field (Master’s preferred).
- Why Join Us?**
- Opportunity to lead programs that directly impact lives.
- Collaborative and mission-driven work environment.
- Competitive salary and benefits package.
- Professional growth and development opportunities.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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