What are the responsibilities and job description for the Front/Back Office Receptionist position at AppleOne Employment Services?
An established ENT medical office located in Beverly Hills is seeking a dependable and personable professional to join their team in a Front & Back Office capacity. The ideal candidate is organized, comfortable multitasking, passionate about patient care, and willing to cross-train and provide back-office coverage when needed.
Position: Front & Back Office
Location: Beverly Hills, CA
Salary: $52,000–$60,000 per year, depending on experience and qualifications
FRONT OFFICE RESPONSIBILITIES:
Answer and manage incoming phone calls.
Check patients in and out efficiently.
Schedule and confirm patient appointments.
Prepare orders for imaging, blood work, and referrals according to the physician’s instructions.
Collect and process patient payments, including co-pays and deductibles.
Collaborate with the billing department and assist with clinical notes needed for claims processing.
Process medical records requests in a timely manner while maintaining patient privacy and confidentiality.
Input and maintain accurate patient information in the EMR system upon registration.
BACK OFFICE RESPONSIBILITIES:
Assist with preparing the clinic for daily operations, including opening the office and preparing patient areas.
Greet patients, obtain vital signs, and document detailed medical and family histories.
Assist with coordinating patient appointments and responding to patient inquiries by phone and email.
Obtain necessary medical documentation and upload records into the Practice Fusion EMR.
Assist with preparing for medical procedures, specimen collection, and processing laboratory tests.
Monitor and maintain inventory of medical and office supplies.
Provide patients with clear, easy-to-understand information regarding laboratory results and procedures as directed by the physician.
IDEAL CANDIDATE:
We are looking for someone who is dependable, professional, personable, and patient-focused. The ideal candidate will be comfortable working in a small medical office where flexibility, teamwork, and the ability to assist across both front and back office functions are important.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Position: Front & Back Office
Location: Beverly Hills, CA
Salary: $52,000–$60,000 per year, depending on experience and qualifications
FRONT OFFICE RESPONSIBILITIES:
Answer and manage incoming phone calls.
Check patients in and out efficiently.
Schedule and confirm patient appointments.
Prepare orders for imaging, blood work, and referrals according to the physician’s instructions.
Collect and process patient payments, including co-pays and deductibles.
Collaborate with the billing department and assist with clinical notes needed for claims processing.
Process medical records requests in a timely manner while maintaining patient privacy and confidentiality.
Input and maintain accurate patient information in the EMR system upon registration.
BACK OFFICE RESPONSIBILITIES:
Assist with preparing the clinic for daily operations, including opening the office and preparing patient areas.
Greet patients, obtain vital signs, and document detailed medical and family histories.
Assist with coordinating patient appointments and responding to patient inquiries by phone and email.
Obtain necessary medical documentation and upload records into the Practice Fusion EMR.
Assist with preparing for medical procedures, specimen collection, and processing laboratory tests.
Monitor and maintain inventory of medical and office supplies.
Provide patients with clear, easy-to-understand information regarding laboratory results and procedures as directed by the physician.
IDEAL CANDIDATE:
We are looking for someone who is dependable, professional, personable, and patient-focused. The ideal candidate will be comfortable working in a small medical office where flexibility, teamwork, and the ability to assist across both front and back office functions are important.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Salary : $52,000 - $60,000