Billing and Accounts Payable Manager

Billing & Accounts Receivable Manager

We are seeking a detail-oriented Billing & Accounts Receivable Manager to oversee the complete customer billing cycle while managing receivables, collections, and payment processing. This individual will play a key role in maintaining accurate financial records, improving cash flow, and supporting internal teams throughout the project lifecycle.

The ideal candidate has a strong accounting background, excellent organizational skills, and prior experience in industries that utilize project-based or contract billing.

Key Responsibilities

• Generate and distribute accurate customer invoices according to project agreements and billing schedules.
• Manage project-related billing, including progress invoices, milestone billing, retainage, and final invoicing.
• Review project documentation to ensure billing accuracy and compliance with customer requirements.
• Monitor projects awaiting billing and ensure invoices are issued in a timely manner.
• Work closely with internal departments to resolve billing questions and invoice discrepancies.
• Maintain customer accounts by accurately applying payments and reconciling outstanding balances.
• Research payment shortages, deductions, and unapplied cash to ensure accounts remain accurate.
• Review accounts receivable aging reports and follow up on overdue balances.
• Communicate professionally with customers regarding payment status and resolve billing disputes.
• Develop effective collection strategies for past-due accounts while maintaining positive customer relationships.
• Document collection activity and coordinate payment arrangements when appropriate.
• Escalate high-risk or significantly delinquent accounts to leadership when necessary.
• Assist in improving collection performance and reducing outstanding receivable balances.

Qualifications

• Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field is preferred.
• At least three years of experience in billing and accounts receivable.
• Experience with project-based, contract, or construction-related billing is highly preferred.
• Familiarity with progress billing, retainage, and construction payment documentation is a plus.

Skills & Experience

• Strong understanding of accounting principles and accounts receivable processes.
• Excellent attention to detail and organizational abilities.
• Strong written and verbal communication skills.
• Proven experience managing collections while maintaining positive customer relationships.
• Ability to prioritize multiple deadlines in a fast-paced environment.
• Advanced proficiency with Microsoft Excel.
• Experience using accounting or enterprise resource planning (ERP) software.