What are the responsibilities and job description for the Shift Supervisors & Assistant Managers - Chick-fil-A - Earn $18-$24/hr position at Applegreen?
Shift Supervisors & Assistant Managers
Chick-fil-A
Earn $18-$24/hr.
Competitive Pay and Great Benefits!
We build our business through our people.
Now Hiring at
Knowlton Travel Plaza
19 Simpson Rd, Columbia, NJ 07832
Join our amazing team and come grow with us!
What We Do
At Applegreen, we Refresh Travelers on their Journey…. ApplegreenUSA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.
Our Core Values
Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other.
- Our customers and communities are at the heart of everything we do.
- We value and develop our people.
- We are driven by pace, passion and performance.
- We seek opportunities and embrace change.
Benefits
- Flexible Schedules
- Medical/Dental/Vision Insurance
- Paid Time Off
- 401 (k) with Company Match
- Earned Wage Access – Pay on Demand
- Education Assistance
- Employee Referral Bonus
- Meal Discount
- Pet Insurance
What You’ll Do
As the Shift Supervisor, you will be responsible for leading shifts by ensuring team members provide exceptional customer service, thoroughly complete their job duties, and follow all brand standards & food safety requirements. This position is charged with assisting to train newly hired team members and monitoring for compliance with cash handling policies and procedures.
- Lead the activities of team members on shift.
- Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers) and appropriately resolve customer complaints.
- Complete opening, daily and closing procedures/checklists in accordance with company policies/procedures.
- Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.
- Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
- Complete with a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
- Stock, clean, and sanitize workstation and equipment.
- Actively cross-sell and up-sell products.
- Maintain a solid knowledge of products and services available in the plaza.
- Assist in the training of new team members.
- Follow required brand standards, food safety requirements, as well as all company policies and procedures.
- Inform plaza leadership of any observations, concerns, or problems that are witnessed or experienced.
- Execute a variety of other tasks as assigned.
As an Assistant General Manager, you will help the General Manager ensure that day-to-day business operations run smoothly. This position provides an opportunity for entry-level managers to learn important management skills and practice judgment and discretion skills.
- Responsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives.
- Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors.
- Must be able to competently perform duties in the absence of the general manager.
- Motivate and positively influence staff, especially during times of low morale.
- Strong Leadership and organizational skills
- Addressing issues in a timely fashion
- Ensuring company policies and procedures are followed.
- Maintains an awareness of all applicable brand standards and all procedures and protocols to maximize brand/landlord/labor relations.
- Ensures that the restaurant always looks clean, inviting, and adheres to brand standards.
- Ensures cash management is accurate and processed daily, reports are delivered as per company directives.
- Address customer needs and resolve issues, ensuring positive and long-term customer relationships.
- Ensures inventory data is correct by performing spot inventory counts and checks.
What Applegreen requires from you.
- Passionate about helping people learn and grow the business.
- Strong leadership and management skills with proven ability to motivate and inspire a team.
- Excellent customer service abilities and positive attitude
- Excellent verbal and communication skills with a sharp business acumen
- 1-2* Years’ experience in quick service restaurant or similar management operations
- Flexible and open work schedule
- Basic food safety understanding and practice.
- Ability and willingness to lift/push objects weighing over 30 Lbs.
We strive to do great things for each other, our customers, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, whatever you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — Applegreen is for you!
Interested Candidates please send your resume.
Applegreen
Come grow with us!
Applegreen is an EEO Employer
Drug Free Workplace
Job Types: Full-time, Part-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
Salary : $18 - $24