Housekeeping Supervisor

Working in senior living is more than a job—it’s a commitment to serving others. As a vital part of our team, the Housekeeping & Laundry Supervisor helps create a clean, safe, and homelike environment for the residents who depend on us every day.

We are seeking a compassionate, detail-driven leader who takes pride in maintaining high housekeeping and laundry standards while supporting a team dedicated to resident comfort and dignity.

Position Summary

The Housekeeping & Laundry Supervisor is responsible for ensuring the Assisted Living Center is clean, odor-free, and welcoming. This role oversees all housekeeping and laundry operations, maintains supply inventory, trains and supervises staff, and ensures full compliance with HPM, HFA licensing, OSHA/MIOSHA, and infection control guidelines.

This leadership role directly supports resident well-being and contributes to a positive, homelike atmosphere.

Qualifications

• Positive and respectful attitude toward older adults, including frail elders and individuals with dementia
• Ability to read, write, and follow written directions in English
• Strong attention to detail and ability to work independently or as part of a team
• Mature judgment and ability to manage staff and job demands
• Experience in healthcare or hotel housekeeping/laundry preferred but not required
• Must pass state-mandated criminal background check and random drug testing
  
  
  

Compensation & Benefits

• $22.00 - $23.00 per hour
• Optional full benefits per Employee Handbook
• 2% pay increase after 90 days with satisfactory performance
• Annual merit-based increases based on performance evaluation
  
  
  

Essential Job Functions

Housekeeping & Laundry Operations

• Ensure thorough cleaning of all resident apartments and common areas (vacuuming, dusting, bathroom/kitchen cleaning, window washing, etc.)
• Oversee proper use, labeling, and storage of chemicals and equipment; maintain Safety Data Sheets (SDS)
• Ensure all flat linens and resident personal laundry are cleaned, sanitized, dried, folded, and returned promptly
• Follow manufacturer recommendations for fabric care, stain removal, and ironing as needed
• Maintain odor-free, sanitary conditions throughout the building
  
  
  

Leadership & Staff Management

• Hire, train, supervise, and schedule all housekeeping and laundry personnel
• Use ON SHIFT for scheduling, time management, and budget compliance
• Conduct timely 90-day and annual performance reviews
• Ensure staff follow all HPM, OSHA, MIOSHA, and licensing standards
• Provide ongoing coaching to maintain cleaning quality and infection-control best practices
  
  
  

Compliance & Safety

• Monitor apartments for disallowed items (extension cords, candles, frayed cords, unsafe storage, slip hazards, etc.)
• Ensure resident closet storage complies with 18” clearance below sprinkler heads
• Check refrigerator temperatures and monitor food safety in resident rooms
• Maintain supply inventory, order needed materials, and stay within budget
• Assist Maintenance staff with resident moves as needed
  
  
  

General Responsibilities

• Serve as a goodwill ambassador for the community
• Participate in community and family events
• Participate in weekend/evening Manager on Duty (MOD) rotation
• Lead or support at least one resident life enrichment activity per month
• Follow Life Safety policies and participate in drills
• Report hazards to the Maintenance Supervisor (urgent: verbal; routine: work order)
• Treat all residents with dignity, respect, and compassion
• Observe and report any change in resident condition to the Shift Supervisor
• Comply with infection control protocols, Resident Rights, and confidentiality
• Collaborate with staff across all shifts
• Other duties as required to support community objectives
  
  
  

Code of Conduct

As a member of the Management Team, the Housekeeping & Laundry Supervisor is expected to:

• Maintain professional, respectful communication at all times
• Demonstrate HPM Core Values: Honesty, Quality, Respect, Teamwork, Potential, Balance
• Work cooperatively across all departments
• Maintain resident confidentiality and uphold all rights
• Adhere to Employee Handbook guidelines
  
  
  

Physical & Mental Requirements

• Ability to lift up to 50 lbs
• Ability to stand, walk long distances, bend, squat, kneel, push/pull, and perform repetitive tasks for extended periods
• Tolerate hot/cold environments and strong odors/cleaning chemicals
• Operate housekeeping equipment (vacuum, washers, dryers, carpet cleaners, irons, etc.)
• Move furniture and boxes safely
• Communicate clearly in writing and verbally
• Emotional stability to support residents with chronic illness, dementia, or end-of-life circumstances
  
  
  

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